Rite AidReviews of riteaid.com

Three times I've been to the pharmacy. Three times I've been charged for prescriptions I did not receive. No more I'm done. I have to be stupid to keep going back. NO MORE I'M FREE!!!!!!!!!

I went to rite aid for a COVID test I was told 2 to 5 days for results then told 2 to 7 days it has been 14 days and still no results. I now believe it was lost .Free or not this is unacceptable.

The people running this company are some of the most incompetent fools you could possibly find. Between marketing decisions, the way they treat both employees and customers, and the business decisions they make, you'd little kids were calling the shots. Instead of caring about quality service and making both customers and employees happy, they try to think up any possible thing to do to avoid addressing the issues. They constantly make decisions only to reverse on them in a matter of days. With just a elective business course in high school, I know that if you're making changes to a brand, you have to give some time to see the results, from a couple of months to a few years. Yet the only decisions they stand by and double down on are ones that not only don't make sense from a business standpoint, but they just don't make sense at all. This company is a sinking ship and will probably be gone within a decade unless they clean house completely at the top and middle, and bring in people that don't belong in a home for crazy people.

Don't waste your time going to Rite Aid for a COVID19 test. I had a COVID19 test taken at a local Rite Aid in Hesperia, CA and expected to get results in 2-3 days like CVS and other places. I was rudely awakened to find they ship the test across country to NJ and make you wait up to 10 days to get a result by email! That is so long, it's irrelevant. And you could be hospitalized by then! That is way to slow and way to long to wait for something important like this. Rite Aid, you should NOT be testing the public with such a ridiculous wait time like that!

I ordered two acne cleansing soaps which the pharmacy sent in an plastic envelope instead of a box. Due to this one of my cleansers exploded half of its contents inside said envelope because proper packaging and handling was not practiced.

Rite Aid has you put in the store location when you are looking for a medical item on their website. You see it and go to your local store because you need it now and the price is DOUBLE the cost of what it is listed for online. Clerk says they don't honor online price because it is too cheap?????

Rite aid Roseburg is a joke! Prescriptions are never filled in the time they say they will. You will be lucky if you even get it the day after you are supposed to. Went in today at 12:00, to pick something up that was supposed to be ready yesterday at noon. They said come back after 2:00. Tired of it, have to find another place.

The rite aid on main Street in Marion Ohio Most of store employees are terribly rude and very uninformed. I bought an item that did not work unfortunately I did lose my receipt but I bought it with my rite aid account number which the website clearly states your receipt can be looked up by your phone number or your account number they would not even attempt to look it up the woman said she was a manager but did not care what the website said or what the policy was instead just very rude and would only give me a fraction back of what I paid for it if you do go there which I would not recommend be sure you know the exact day time what you were wearing how your hair was fixed what color your nails were cuz they will ask you all these questions as if you're lying even though the package clearly states their name then they will try to tell you you didn't buy it from their store. and even if it was on sale 6 months ago or 6 years ago you will only get what it was on sale for. No matter what you paid for it.. I am waiting on corporate to call me back now. My family and I have been customers of rite aid for over 40 years if this is not corrected it will be the end of our relationship with rite aid permanently...... So we'll just wait and see what happens corporate customer service was very polite and very understanding. Hopefully they can correct and apologize for their actions.