Rite AidReviews of riteaid.com

Worst experience ever. The items I was searching for was out of stock. Only few items I got and I had to purchase it at higher price.

Horrible just horrible and now they’ve stopped paying vendors again you know what that means, it’s a very disgusting company! They need to be honest with the public about closing! Its imminent!

The service is very poor, the items are out of stock and the staffs are too rude and slow.

Wow! The pharmacist was so rude to my wife at the Brooklyn location (3rd Ave& 93rd St). She was in Brooklyn for a family matter, she needed a temporary prescription filled. Instead of offering advice/assistance to help her, the pharmacist replied “Do you want it or not!” She embarrassed my wife in front of customers and caused her undue stress.

This place used to be decent, but now it’s just a mess. Shelves half empty, prices are too high, and the staff don’t seem to care. Pharmacy is the worst—always slow, and they never have stuff ready when they say they will. Not worth the hassle.

Tired of these brands lying! They say "moisturizing" but my hair stays dry or greasy. Overpriced junk with bad ingredients. And customer service? Useless. If I’m paying $30, it better WORK. Never buying again.

I have been a Rite Aid customer in different cities for many years. I am currently in Tehachapi, and our local store is always on time with my prescriptions and I never have long to wait to pick them up. Parking lot kind of sucks, but otherwise easy to use.

My disabled, elderly client just moved to the area a month ago and switched to Rite Aid pharmacy since it's the closest to her home (mind you she doesn't drive). It's been a headache since. This place can't even fill a prescription after a week and a half. They keep using the excuse of being under staffed. My client is diabetic and completely out of insulin!!!! We called it in over a week ago! We went last week to pick up her prescriptions and they filled 2 she had plenty of and never asked for those prescriptions to be refilled. Then two of the ones she did request to be filled they never refilled and still a week later haven't refilled! It's one excuse after another! They never answer the phones. You can't get through to anyone. Even the staff are rude and completely unhelpful. Should have taken one of the ladies staff members advice when we first transferred my client's prescriptions there.... She stated that they're completely understaffed and wouldn't recommend that if we want our prescriptions within a reasonable time we go somewhere else.