RiseWellReviews of risewell.com

Got me to subscribe via website by putting my email in, through deceptive advertisement. The website clearly stated that with every order, there's a free bamboo toothbrush. I subscribed, got the code, then input it into my order and it said it wasn't valid with what was in my cart. So, I won't be shopping with them, and feel I may have dodged a bullet... because this causes me to be leary now, about their products. I'll be choosing a different brand.

theres no option for returns i want my money back and have to wait to get a response hopefully its not before the return date then im stuck with the product that i dont want

I am very disappointed. I just wasted over $50. Somehow, the shipping address flipped to elsewhere. A stranger will receive my order. I sent multiple messages on all you avenues immediately & yet it was still shipped. Never again will I purchase from your site. Please confirm any reoccurring subscriptions have been canceled.

My package was damaged in transit and I never received it. I can't even go into the order confirmation to cancel it or ask for a refund. I have.got about 20 emails from them on buying more products but can't get help getting my 53.00 back.

I subscribed and completed my first order on October 7th. I received this order on October 15th. One week before the next due date, I tried to edit the delivery date on the upcoming order and they canceled it. I tried many times to get my order back, pausing and/or reactivating my subscription, but they always canceled it. I used different payment methods, and sometimes they canceled the order 24 hours after my bank confirmed the payment. Today is November 22nd I am still waiting for a refund for an order canceled in early November. There is no phone number for customer care and they do not reply to the email they claim to be a customer support. I wrote several times asking the reason for canceling orders and got zero answers. Not a reliable company, they use strong marketing to attract clients but do not care about their experience or after-sales. I do not recommend it.

I've ordered from this company's website twice now and they submit my order but then they cancel it and never fulfill it. They don't provide an email, a reason or any notification. After a week or two I have to go looking for the order just to find they cancelled it without reason. I'm done with this company.

They have really bad customer service they don't reply to emails and they don't even have any official number on their website through which I can contact them. I have sent them dozens of emails regard my refund but they don't respond to any of my emails. It's been like 6 months for me trying to reach them but I just can't. Really disappointed in their services.

I emailed them many times to get my order information, but still no reply. Their customer care is pathetic as they don't even reply to their customers. They treat their customers in such a way that they valued nothing to them. So, please be aware of them.