John D.
Excellent value for money
Excellent value for money. However, I would recommend you pay on the gate to avoid paying an unnecessary booking and handling fee online.
Riderzon provides the ultimate online equestrian shopping experience. Founded by the team that brought Samshield Helmets to the North American continent, Riderzon strives to provide the best equestrian brands at the best prices. Specializing in Samshield, Flex-on, Arion Tack, Seaver, Veltri and Lilo Belts, Riderzon understands the needs of themodern equestrian and strives to provide the best customer service possible.
riderzon.com (riderzon.com) has 16 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Showing 4 reviews with 4 stars · Clear filters
John D.
Excellent value for money. However, I would recommend you pay on the gate to avoid paying an unnecessary booking and handling fee online.
Florent B.
Unfortunately 2 of the items I ordered were no longer available Very fast to answer any questions
Gail S.
I would not use this company - no communication- descriptions are not what the item is - will never waste my my time here again and I encourage others to use a more reputable company Update was contacted by Jessica and was lovely and very helpful. I’m not sure which company she is with but would happily work with her again
Response from riderzon.comMar 24, 2023
We are very sorry to hearing this. Our web site is pretty clear. We are an independent e-commerce and we are products from brands we trust. We are using the brands descriptions and pictures following their request. We sold quite some of this products and none were return. These items are on final sales, 75%, and are technically not returnable or refundable. We answer all your email and request and we offer you the option to check the items you return without informing you and make sure they match the product description. Our warehouse is currently working on it and we will get back to you to inform you if we will process with a refund. Thank you for your time and understanding. Best regards. RZ Team
Arlette G.
Siempre tuve respuesta a mis dudas, la tienda online es super amigable, tienes opciones para pagar, me dieron un promocode. Fue buena experiencia. Lo único malo fue que una vez hecha la compra ya no me resolvieron una duda del producto que compré.