Rick Case Automotive GroupReviews of rickcase.com

I bought my car from this dealer and all of sudden there’s multiple issues with my car now that I’m ready to trade it in. I had to bring it across a Jeff attention that the car had warning lights on. Everyone is not on one accord there. I spoke to the manager Josh and he didn’t help me when I was frustrated with Audi today. The guys that wash and vacuum the card have better customer service then the manager. What a shame I won’t be getting another Audi from this dealership!

Worse experience with the HONDA Brand and RICK CASE. When I first purchased my vehicle I had given the dealer 5 stars because of how the sales rep treated my family and I and how he made the entire process seamless and easy. However since then (1.5 years later) I have had nothing but problems with my HONDA ODYSSEY from roof leak, bad battery, cracking sound system, recall after recall, cracking while driving and the list goes on. My most recent experience was after they serviced several problems the vehicle had I made it home to realize their were covers that were left in my trunk that they forgot to put back on. NIGHTMARE!!! NEVER AGAIN!!!

.. too bad i cannot rate below 1 star. Went to take the car in a minor adjustment, they did work not authorized which i had to pay. In top of it, it seems that they left the fog lights on and drained the battery. When we went in to pick up the car the next day, they have called the tow truck. We were lucky to have arrived minutes before tow truck, otherwise they would have taken it god knows where. At a time when so.many businesses are going under, the only ones worth taking my money are those who care for their customers.