Rick Case Automotive Group. Since 1962. Car Dealerships In Florida, Georgia, and Ohio.
Rick Case Automotive Group (rickcase.com) has 779 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Cars & Trucks · Lakewood Ranch, Florida
Excellent
Cars & Trucks · Miami Lakes, Florida
Excellent
Cars & Trucks · Coral Springs, Florida
Excellent
Cars & Trucks · Jacksonville, Florida
Excellent
Showing 674 reviews with 5 stars · Clear filters
Luisa M.
Mi experiencia con la compania fue excelente la atencion Al cliente, El profesionalismo y todas Las atenciones desde q entre fue de primera dobre Todo el vendedor. Gracias de nuevo muy agradecida
Response from Rick Case Automotive GroupOct 1, 2020
Gracias por la reseña, Luisa. Nuestro concesionario se complace en servirle y apreciamos su negocio. ¡Esperamos trabajar con usted en el futuro! Atentamente, Rick Case Volkswagen
Mike
I came in for a sudden trouble light. The problem was diagnosed and repaired in about 2 hours. As always, Justin was great. Kept me informed and explained the issue perfectly. He is very knowledgeable.
Response from Rick Case Automotive GroupSep 30, 2020
Hi Mike! We’re happy to hear that we were able to meet your expectations and that Justin provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Volkswagen Team
Rob
Melvin was great. However I do not appreciate that every time I bring my car in for service I am accosted to buy a new car either in person or on the phone. Please stop this practice. It is very off-putting
Response from Rick Case Automotive GroupSep 30, 2020
Hi Rob! Thanks for sharing your honest feedback with us. We're glad that Melvin delivered the Rick Case standard of service during your visit. Concerning your experience with the sales team, I will personally forward your review to our general manager so he can speak to them about how they can improve their interactions with customers who are present only for service. Thank you! Sincerely, Rick Case Honda
Edgar
Good service got my car back when promised. Staff was friendly.
Response from Rick Case Automotive GroupSep 30, 2020
Thank you for the review, Edgar. Our dealership is pleased to serve you and we appreciate your business. We look forward to working with you in the future! Sincerely, the Rick Case Honda Davie Team
Valter M.
Excellent staff and services. Rapid response, great costumer's services. The recall fixing was done faster than expected. Justin was very kind.
Response from Rick Case Automotive GroupSep 30, 2020
Thank you for taking the time to share your feedback with us, Valter. We are glad that you had a positive experience and we look forward to you visiting Rick Case Volkswagen again soon!
Reinaldo R.
She was very attentive to what need it to be done and the time that I needed it to be done by, since I was going to work right after. It was a pleasure being there !
Response from Rick Case Automotive GroupSep 29, 2020
Thank you so much for choosing Rick Case Honda, Reinaldo! We thrive on making every customer's experience absolutely phenomenal. Thank you for your feedback!
Raul
Good customer service
Response from Rick Case Automotive GroupSep 29, 2020
Thank you for taking the time to share your feedback with us, Raul. We are glad that you had a positive experience and we look forward to you visiting Rick Case Volkswagen again soon!
Barbara B.
Very easy transaction!
Response from Rick Case Automotive GroupSep 29, 2020
Thank you for the review, Barbara! Our dealership is pleased to serve you and we appreciate your business. We look forward to working with you in the future! Sincerely, the Rick Case Honda Davie Team