Rich & Clear Skincare®Reviews of richandclear.com

Placed my order on 9/26. No update. I reached out on ig even left comments under obvious recent post and no response, sent emails no response phone number doesn’t work I’m local in Florida literally 15 mins from the address listed… when I got there it’s a hair salon. This is my first purchase and I feel like I’ve been scammed. When will I receive my order and I the customer service doesn’t reflect the product quality. They say good things come to those that wait so I hope whenever I get my items the quality is top tier because this is ridiculous.

Ever since I started using these products my skin has drastically improved. I used to suffer from blackheads and blemishes now oh lord my skin is like glass. I’m glowing, I’ve been using this for over 5 years. Highly Recommended!

Sorry to write a review but it is only based on not receiving my items. I had ordered in July 08 2025 and it is now September 2 2025 and I have not received my products. I have reach out on instagram, email amd even by phone but no communication from any representative. I file a a claim on PayPal to resolve this issue but I have not heard anything yet. At this point I rate the company a 2 star. If I received my products I will come back and write another review.

Don’t order!! This is a terrible company. It’s been over a year that i ordered products from this company. I still haven’t received anything. Their customer service is basically non existent. They ignore emails, calls, dms and they even go to the extent of deleting comments under their posts.

Took money but never sent products. The phone number and email for customer service are not active. It states label was created on 8/14, but that's it. I ordered items on 7/29.

Every time I placed an order with them, it's always a headache to get my order. Can't never reach by phone or email. Sometimes, it takes months. Delivery system is the worst, would not recommended. I placed an order since June for the Juneteenth sale they were having. A month later I got a delivery for some of the items, till today still haven't received the rest of my items. I sent emails after emails about the missing items ,no answer. I had stopped buying from them for a while because its always a stressful journey with their delivery system but their products really goes well with my skin. I was like maybe they got better, so I decided to placed an order for the Juneteenth sale. Worst than before. We're in August still missing half of my order. Never again 😒

I ordered one item on July 20 It is now August 9 and I still have not received it. The tracking system shows it has not shipped yet.I sent them an email and got nothing back. I even called and left a voice-message. The tracking system seems bogus. I will never buy from this company again. I should’ve read the reviews first

Don’t order from them it is fraud my number got blocked and email. Order is paid for never received my product either and it’s been a month in a half. Fake tracking number or whatever never updates please never order from them.