Rho NutritionReviews of rhonutrition.com

Response from Rho NutritionSep 9, 2026

Hi Tricia, Thank you for bringing this to our attention. We are so sorry to hear that your order was delivered to the wrong address by the carrier and that you never received your package! We know how frustrating it is to wait for your supplements only to have a delivery mix-up occur. While third-party couriers handle final transit, we stand behind our service and want to make sure you receive the products you ordered without any hassle. Our customer support team will be reaching out to you directly via the email address associated with your order to resolve this situation and get this taken care of for you right away. Thank you for your patience while we get this sorted out! Warm regards, The RHO Nutrition Team

Response from Rho NutritionSep 9, 2026

Hi Janice, Thank you for bringing this to our attention. We are truly sorry for the frustration regarding your recent order and that you were disappointed with the taste of the formula. We always want our customers to have a positive experience, and we would be more than happy to look into this and assist with your request. Because Trustpilot does not display order details or email addresses, we aren't able to locate your account in our system directly from this review. Please reach out to us directly at [email protected] with the email address linked to your order or your order number. As soon as we receive your message, our team will look up your account right away and help get this taken care of for you. We appreciate your patience and look forward to assisting you! Warm regards, The RHO Nutrition Team

Response from Rho NutritionSep 8, 2026

Hi there, Thank you for taking the time to share your feedback with us. We are truly sorry to hear that you feel disappointed with your experience and that our products did not meet your expectations regarding quality and price. We take product quality extremely seriously. All of our formulas are crafted using advanced liposomal delivery and high-potency ingredients designed specifically for maximum absorption and real results. Because we hold our products to such strict standards, hearing that you felt the quality fell short is something we want to address right away. We stand behind our products and always want our customers to feel confident in their investment. Please reach out to us directly at [email protected] with your order details so our team can learn more about your experience and help make this right for you. Thank you again for your honest feedback. Warm regards, The RHO Nutrition Team

Response from Rho NutritionSep 7, 2026

Hi Stephanie, Thank you for taking the time to share your feedback with us. We are truly so sorry for the extremely frustrating experience you had with both your original order and the replacement shipment. Having two packages get lost in transit is completely unacceptable, and we fully understand your disappointment—especially when you were excited to try our products! While we rely on third-party couriers for deliveries and cannot directly control their logistics once a shipment leaves our facility, we always stand behind our customers when issues arise. To make things right given these repeated courier failures, our support team has already issued a full refund for your order. We are genuinely sad that you weren't able to experience our formulas this time around, but we truly appreciate your patience while our team worked to resolve this for you. Should you ever decide to give us another chance in the future, we would love the opportunity to deliver the seamless experience you deserve. Warm regards, The RHO Nutrition Team

Response from Rho NutritionSep 5, 2026

Hi Mario, Thank you for taking the time to share your feedback. We are truly sorry for the frustration you’ve experienced with your subscription, the address updates, and the delivery of your recent order. We want every aspect of your experience with us to be seamless, and it is clear we fell short here. Because we purposefully keep our public replies brief when it comes to account details, our management team has just reached out to you directly via the email address on your account with a full resolution for this case. We want to make sure your subscription is completely sorted out, verify the status of your replacement, and ensure you feel fully taken care of. Please keep an eye on your inbox for our email so we can get this made right for you! Warm regards, The RHO nutrition Team

Response from Rho NutritionSep 5, 2026

Hi Puya, Thank you for taking the time to leave your feedback, though we are incredibly sorry to see a 1-star rating. We always want our customers to have a 5-star experience with RHO Nutrition, and it is clear we missed the mark for you here. Because we do not have the specific details of what went wrong in your review, we would love the opportunity to learn more about your experience and do everything we can to make things right. Please reach out to our support team directly at [email protected] (mentioning this review) so we can look into your account and personally assist you. Your satisfaction is incredibly important to us, and we hope to hear from you soon! Warm regards, The RHO Nutrition Team

Response from Rho NutritionSep 2, 2026

Hi Lawrence, I am incredibly sorry for the massive frustration caused by these repeated delivery failures. I completely understand your anger, especially when your address has been established for so long! It is absolutely unacceptable that our carrier has struggled to locate your home, and we deeply apologize for the hassle and inconvenience this has caused you. We never want you to be left waiting on the products you rely on. I see that our customer support team has already stepped in and issued a replacement order to make this right and get your products to your door as quickly as possible. Please also know that we hear your feedback loud and clear. We take these delivery hiccups very seriously and are actively passing your experience along to our logistics team and carrier partners to ensure this does not happen again. We truly value your business and hope that a successful delivery of your replacement will be the first step in regaining your trust. If you need any further assistance or updates regarding this new shipment, please do not hesitate to reach out to us directly at [email protected]. Warm regards, The RHO Nutrition Team

Response from Rho NutritionSep 1, 2026

Hi Jillian, Thank you so much for reaching out and sharing your concerns. I completely understand why the scent and the temperature of the bottles upon arrival would be alarming, and I am very happy to provide some clarity and peace of mind! First, please rest assured that the egg-like smell is absolutely normal. Glutathione naturally has a strong sulfur-like scent because it contains the amino acid cysteine, which is rich in sulfur. This sulfur content is actually part of what makes glutathione so incredibly effective in supporting your body's antioxidant defenses and detoxification. The smell is truly a sign of its quality, potency, and purity! Regarding the heat, we completely understand the concern when packages sit in the sun or arrive warm. Please know that our liposomal formulas undergo rigorous stability testing. They are specifically formulated to withstand the elevated temperatures that can occur during the shipping process, so the heat will not compromise the safety or the efficacy of your product. While the sulfur scent is normal, some customers definitely notice it more strongly at first. Many find they adjust over time, and taking it cold helps immensely! We highly recommend storing your bottle in the refrigerator. You can take it directly from a teaspoon while cold, or mix it into a flavorful beverage, such as a smoothie, to help mask the taste and smell. If you have any further questions or need any extra assistance, please do not hesitate to reach out to us at [email protected]. We are always here to help! Warm regards, The RHO Nutrition Team