Rho Nutrition makes liposomal liquid supplements designed around one problem: most vitamins never make it past digestion.The company was founded by two industry veterans who spent a decade inside supplement manufacturing, formulating products alongside PhD chemists for household name brands. They kept seeing the same gap between what labels promised and what products actually delivered, and started Rho to close it, building formulas they would give their own families.Every Rho product starts with clean, potent, bioavailable ingredients and is delivered through a next generation liposomal delivery system, which encapsulates nutrients so more of what you take reaches your cells.
Rho Nutrition (rhonutrition.com) has 413 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Also known as
rhonutrition.com
Website
rhonutrition.com
Category
Personal Care
Listed on Five Star Index
2026
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The company replied to 95% of reviews.
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Most recent review: October 2026.
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Hi Lucas,
We are so sorry for the frustration caused by the wait. Prompt communication is extremely important to us, so we completely understand how frustrating it is to feel like you are waiting in the dark.
We checked our support system and can confirm that our team sent a response to your message! Because automated inbox filters can sometimes misroute emails, please double-check your spam, junk, or promotions folders just in case our reply landed there by mistake.
If you still do not see our message in your inbox, please reach back out to us directly at [email protected] so we can re-send it immediately and ensure all of your questions are completely taken care of.
Thank you for your patience, Lucas!
Warm regards,
The RHO nutrition Team
SF
Sara F.
I wanted to try the liposomal TMG
I wanted to try the liposomal TMG. I made sure I didn’t pick the subscription because I didn’t know how I would like it. I was enrolled in a subscription anyway. Now I get billed 81.00 every month for a product I don’t want or use. Trying to actually get a hold of someone to cancel is impossible. I’ve tried to cancel through the website but that doesn’t work either!!! I’m beyond frustrated at this point. I will be stopping payment with my bank.
Response from Rho NutritionSep 24, 2026
Hi there,
We are so sorry for the frustration and stress caused by an unexpected subscription charge and the difficulty you encountered trying to cancel on our website. We never want a customer to feel locked into a recurring order or unable to reach support, and we take full accountability for failing to provide a seamless cancellation process.
We want to make this right immediately. We will gladly cancel your subscription to prevent any future charges and assist you with refunding the unwanted orders.
Because we see a couple of potential account matches in our system and want to ensure we update the exact right profile, we have submitted an official "Request Information" prompt here through Trustpilot so you can securely share your email address or order number with us. Alternatively, you can email us directly at [email protected] with "Urgent Subscription Cancellation" in the subject line.
Once we confirm your account details, our team will process the cancellation and issue your refund right away; no further bank action is necessary. We deeply apologize for the hassle and appreciate the opportunity to resolve this for you.
Warm regards,
The RHO nutrition Team
AJ
AJ
Subscription resumed without the promised notification, refund refused
I had my Rho Nutrition subscription paused for several months. According to the subscription terms, I was supposed to receive an email reminder three days before my subscription resumed and I was charged.
I never received that email.
I only became aware that my subscription had resumed after I was charged. I contacted Rho Nutrition customer service and explained the situation, including that I had intentionally paused the subscription and had not received the promised advance notification.
Unfortunately, Rho Nutrition refused to issue a refund.
I understand that subscription policies exist, and I take responsibility for monitoring my accounts. However, when a company states that it will provide advance notice before a paused subscription resumes and charges the customer, I think it is reasonable to expect that notification to actually be sent.
What makes this particularly disappointing is that this could have been resolved very easily with a reasonable customer-service response. Instead, Rho chose to keep the charge despite the fact that I never received the notification I was supposed to receive.
I'm sharing my experience so other customers considering a Rho Nutrition subscription understand that they should closely monitor their billing and not rely solely on the company's promised reminder email.
Due to the poor way Rho handled this situation I will never purchase a product from them again. There are much better options out there and those companies respect and appreciate their customers.
UPDATE: 9/29/2026
You can clearly see that in their reply to my review that Rho admitted they handled this wrongly and to reach out for my refund. I emailed a screenshot of their review to their support email address and guess what, they REFUSED to give me a refund! I do not want any future customers to fall into their trap of lies. They lied and then covered that up with another lie followed by another lie. There is no honest transparency with this company. Spend your hard earned money elsewhere!
Response from Rho NutritionSep 24, 2026
Hi there,
We are deeply sorry for the frustration and disappointment caused by an unexpected subscription charge. You are absolutely right, if a company promises an advance reminder email before a subscription resumes, you should be able to rely on that notification so you are never caught off guard. Hearing that you did not receive that notice and that our support team refused a refund is extremely disappointing, and we take full accountability for failing to provide a reasonable, customer-centric response.
We never want a customer to feel trapped by a subscription charge or left with products they did not intend to order. If an automated system notification failed or dropped through the cracks, our team should have handled your request with flexibility and understanding.
Because this review does not display a name or email address linked to an account in our system, we are currently unable to locate your specific order details to fix this on the spot. We want to make this right and process your refund immediately. Please email us directly at [email protected] with the email address associated with your subscription or your recent order number so our management team can locate your account and handle this for you right away.
We deeply regret losing your trust, but we appreciate your candid review so we can audit both our automated email notification systems and our support policies to ensure this does not happen to anyone else.
Warm regards,
The RHO nutrition Team
SR
S R.
Absolutely horrible dealing with RHO…
Absolutely horrible dealing with RHO nutrition. My order has been just sitting with the shipping carrier for the last 9 days. I've been back and fourth with RHO about it, and being it's almost still 100 degree weather in the State I live, I asked they cancel and refund. First response from them, "our products are resilient to heat," yet on their website, it clearly states to store products in a cool area. Next, sales rep, aka AI robot, responded to acknowledge my refund would be processed within the next 72 hours. Great, okay. Then, I receive another communication from them saying they'll continue to track the order, essentially until it arrives. REALLY! What part don't they get on it's just been sitting in lost mode for the last 9-days? Maybe one day it'll show up... rancid! As for the subscription part of it all, well obviously this order messes those dates up as well, so I instead went in and cancelled it. No resolve AT ALL with RHO on fixing this and refunding. Just wow. Ethically, I see who they are. Personally, I see weak and desperate to not lose the sales but instead screx the customer over. Y'all, maybe theirs products might be good in some of your opinions, however, on a business model of who they reflect, stay VERY FAR AWAY from them. My order... going to my credit card company for a reversal first thing tomorrow morning. Good luck. Plenty of other liposomal companies out there, don't forget that.
Response from Rho NutritionSep 21, 2026
Hi there,
We are deeply sorry for the severe frustration and poor experience you have had with this order. A package sitting stalled with a carrier for 9 days in extreme heat—combined with confusing, conflicting communications regarding your refund—is completely unacceptable, and we take full accountability for failing to provide the clear, seamless support you deserved.
To address your concern regarding temperature: while our liquid liposomal products are engineered to remain heat-stable during transit, a prolonged 9-day delay in 100-degree weather is understandably concerning, and you should never have been given conflicting answers about a refund versus continued tracking. That fragmented communication is a failure on our part.
Because this review does not display a name or email address linked to an account in our system, we are currently unable to locate your specific order details to resolve this on the spot. We want to ensure your subscription cancellation is verified and your refund is handled immediately. Please email us directly at [email protected] with your order number so our management team can locate your account and process this for you right away.
We deeply regret losing your trust and appreciate you highlighting these communication gaps so we can fix them.
Warm regards,
The RHO nutrition Team
DD
D D.
I cancelled my subscription due to TERRIBLE CUSTOMER SERVICE, AVOID RHO
I checked out RHO and then subscribed based upon a video from Thomas Delauer. Love the products, fair pricing, I would have been a permanent customer. First order arrived fine, second was and continues to be a nightmare.
First of all, customer service has NO PHONE NUMBER, in 2026, they cannot be reach by phone at all. Secondly, they do not have control over the shipping company, in this case, SpeedX. Coincidentally, SpeedX also has no phone number. What??
Long story short, my subscribed order was to have been delivered on Sept 10. On Sept. 10, tracking showed the delivery as "FAILURE" due to the inability to find my address. This was my 3rd order, by the way. Info also showed they would attempt to re-deliver on Sept 13, this past Sunday.
After failing to reach SpeedX in any way, shape or form, to be sure they could find my home, I reached out to RHO on Sept 10 at 4:02 pm. Two days later, Sept 12, Veronica Alaniz got back with me via email and said she would monitor delivery and if package didn't arrive, they would send me an expedited replacement. That sounded fine.
So, on Sept 13, I get a notification from SpeedX that order has been delivered. Again, long story short, it was not delivered to my home, but to a street with a different name and different house number. I never got it. I immediately reached back out to Veronica on the same day, via email, and I have NEVER heard back from her in the past 6 days.
So, I attempted to send more emails and also reach out via Facebook. Since Sept 13, last Sunday, I have swapped emails / messages with two other RHO employees, each telling me they will look into it and stating they will send a replacement order if needed, then NOTHING HAPPENS. Understand, even though I am a customer, have an account, an email address, a mailing address and an order number on file with them, I am forced to start from scratch each and every time, since they are apparently unaware of any prior correspondence to RHO to the SAME EMAIL ADDRESS. Each email I get comes from one email address.
I then heard from a person claiming to be the CX Manager, and person named Josh. He emailed me on Sept 18, then sent me a copy of the delivery confirmation to the WRONG ADDRESS. Remember, I let them know a week ago it was sent to the wrong address, and I have let 3 different people know this, with delivery screenshots, etc...., yet he seems to be oblivious to all of this even though he was asked to get involved. Can he not just type in my email address and read my prior emails? All the info has been there for a week.
Anyway, he also offered to send out an expedited replacement if needed, I immediately sent him an email reply (since they have NO PHONE NUMBER) and just like everyone else I have communicated with, I have gotten no further response from him, if he even exists.
So, my delivery which I get via SUBSCRIPTION (meaning I am a committed and regular customer), has still not been delivered, no replacement order has ever been sent out, I've not had one person in a week reply and acknowledge that the delivery NEVER arrived, I am forced to regularly check my email just in case I hear anything. This is insanity, I have never experienced anything like this.
The products are great, I love the products, but the idea that they cannot be reached by phone, they cannot keep track of the information I have shared with them over and over again, they tell me they will follow up and then do not, and more than a week goes by and still no one seems to realize my package has never arrived, that's enough to cancel my subscription, which I did this evening and I'll see if I can find another company to supply my supplement.
Maybe they'll figure it out one day but if even one person reads this and decides to avoid RHO, and spare themselves what I've had to (and continue) deal with, then it's worth my time to write this review. Avoid this company, find another, even if it's more expensive. Any financial savings is not worth dealing with this mess. This is the short version, they are much worse than this.
Response from Rho NutritionSep 21, 2026
Hi there,
We are deeply sorry for the immense frustration, delay, and breakdown in communication you experienced with your subscription order. You placed your trust in RHO, loved our products, and deserved a seamless experience from start to finish—not a carrier misdelivery, delayed responses, and fragmented support. We take full accountability for failing you here.
While carrier misdeliveries do happen, the responsibility falls entirely on us to resolve them swiftly and without friction. It is completely unacceptable that your ticket was passed between team members without clear internal continuity, forcing you to repeat your situation, and that an expedited replacement was not dispatched with the urgency you were promised.
We completely understand why you initiated a chargeback with your financial institution given the runaround you experienced before a replacement could be sent out. Please know that our Customer Service Manager, Josh, is personally working on your case right now to ensure everything is reviewed thoroughly and handled properly alongside your bank.
We deeply regret that we lost your trust and your business after you gave us a chance. Your candid review lays out exact gaps in our support workflow and carrier oversight that we are actively addressing so no other customer experiences this.
Warm regards,
The RHO Nutrition Team
HW
Harley W.
Highly overrated
Highly overrated
Response from Rho NutritionSep 17, 2026
Hi Harley,
Thank you for taking the time to share your honest feedback with us. We are really sorry to hear that your experience with RHO hasn't lived up to your expectations!
We hold our formulas to a very high standard, so it is always disappointing to hear when a customer feels underwhelmed. Because individual body chemistry, baseline nutrient levels, and health goals vary so greatly, the timeline and noticeable impact can differ from person to person. While our liquid liposomal technology is specifically engineered for maximum absorption and potency, we completely recognize that everyone's body responds differently.
We would love the opportunity to learn a bit more about which products you tried and see how we can best support you. Please feel free to reach out directly to our support team at [email protected].
Thank you again for giving RHO a try and for sharing your candid perspective with us.
Warm regards,
The RHO nutrition Team
LC
Lorri C.
The taste is so bad
The taste is so bad! Please cancel any future orders, thank you!
Response from Rho NutritionSep 12, 2026
Hi Lorri,
Thank you for sharing your honest feedback with us. We are so sorry to hear that you disliked the taste of your product! Because our liquid liposomal formulas are highly concentrated to prioritize maximum absorption and potency, they can definitely have a strong, distinct taste profile that isn't for everyone.
We want to reassure you that our team has already processed the cancellation of your subscription as requested, so no future recurring shipments or charges will occur.
If you still have remaining product on hand and would like to finish it, many of our customers find that mixing their daily dose into a small glass of tart juice or a morning smoothie helps mask the flavor completely.
Thank you again for giving RHO a try, and we wish you all the very best on your health journey!
Warm regards,
The RHO Nutrition Team
JK
Jonathan K.
Terrible Customer Service - Slow Response Times - Ineffective Product
Extremely disappointed with RHO Nutrition.
I requested to CANCEL my order almost immediately after placing it, BEFORE it shipped. After getting no response, I followed up THREE separate times over THREE days.
They ignored every cancellation request and then conveniently responded only HOURS AFTER the order shipped—telling me it was now “too late” and there was nothing they could do.
I accidently ordered NINE bottles. Their solution? Refund ONE bottle.
To make matters worse, I didn’t even receive their Labor Day promotional discount and was charged FULL PRICE.
I did everything a customer reasonably could: canceled promptly, followed up repeatedly, and contacted them well before shipment. Their failure to respond before shipping should not become the customer’s problem.
I have the emails and timestamps documenting the entire timeline.
Based on my experience, I would NOT recommend RHO Nutrition. Be very careful before placing a large order, especially if there’s any chance you’ll need to cancel it.
Moreover, Glutathione has been shown to be ineffective when ingested orally. INEFFECTIVE product.
Straight from Web MD: Standard oral glutathione has low bioavailability because digestive enzymes break it down into amino acids before it enters the bloodstream, though newer formulations like liposomal or sublingual options show improved absorption
Response from Rho NutritionSep 11, 2026
Hi Jonathan,
Thank you for sharing your detailed feedback. We are truly sorry for the frustration, delay, and miscommunication you experienced regarding your order cancellation, pricing, and accidental multiple-bottle purchase. Having communication cross paths with an outbound shipment and feeling unsupported as a result is certainly not the level of service we aim to provide.
Our support team is actively reviewing your account history and order details, and a dedicated representative will be following up with you directly via email to resolve this in accordance with our policies and ensure a fair solution regarding your order and promotional discount.
Regarding your point on Glutathione bioavailability, you are entirely correct about standard oral supplements. As mentioned in the WebMD excerpt you shared, traditional oral glutathione capsules are easily destroyed by digestive enzymes before entering the bloodstream. That exact absorption barrier is why RHO was created. Our liquid liposomal formula encapsulates the nutrient in protective phospholipid spheres, shielding the Glutathione through the digestive process so it can bypass enzyme breakdown and be absorbed effectively by your cells.
Thank you for your patience while our team reaches out directly to get this fully resolved for you.
Warm regards,
The RHO Nutrition Team
