Rho NutritionReviews of rhonutrition.com

Response from Rho NutritionAug 13, 2026

Hi David, Thank you for taking the time to share your honest feedback with us! We completely understand that everyone’s routine and personal preferences are unique, and what works wonderfully for one person may not be the right fit for another. We truly appreciate you giving our DIM formula a try and sharing your candid thoughts with us. Your satisfaction is always our priority. If you ever want to swap this product for a different formula in our lineup, make changes to a subscription, or discuss return options, our customer care team is always here to assist you. Please feel free to reach out to us directly at [email protected], and we would be more than happy to help you find an alternative that better suits your daily goals. Thank you again for your review and support! Warm regards, The RHO Nutrition Team

Response from Rho NutritionAug 8, 2026

Hi T Tucker, Thank you for bringing this to our attention. We are so sorry for the frustration regarding your missing delivery and the delay in getting this resolved. We completely understand wanting to receive all of your products together so you can start your routine properly. We want to address your concerns and help you get this resolved immediately: Phone Support: We currently handle all customer care exclusively via email so our team can securely access order histories, verify shipping records, and track replacements in writing. We do not offer phone support at this time, and we apologize for any confusion this caused. Locating Your Order: We searched our customer system using the name on this Trustpilot profile, but we were unable to find an active account or order match. How to get this fixed today: Please email us directly at [email protected] with the subject line "Urgent Delivery Help - Trustpilot" and include: Your Order Number The email address used at checkout Your correct shipping address As soon as we receive your email with these details, our support management team will prioritize your ticket. Warm regards, The RHO Nutrition Team

Response from Rho NutritionAug 6, 2026

Hi Todd, First and foremost, thank you for your 20 years of service to our country. We hold your dedication in the highest regard, and we are deeply sorry for the frustration this experience has caused you. We want to clarify that our support team asked for photos as part of our standard Quality Assurance policy to document shipping damage with our carrier, but we completely understand how burdensome and frustrating that felt while dealing with leaking products. We are making this right immediately: Free Replacements: We are shipping out brand-new replacements for all damaged items (Creatine, D3/K2, and Glutathione) at zero extra cost to you. No Returns Required: Please safely discard any compromised or unsealed bottles—you do not need to ship anything back. Direct Email: Our management team has sent a follow-up email answering your fasting questions and providing tracking details for your replacements. Thank you for your patience while we get your replacements delivered to you. Warm Regards, The RHO Nutrition Team

Response from Rho NutritionJul 30, 2026

Hi Claudia, Thank you for bringing this to our attention, and we are truly sorry for the frustration this login issue has caused. We completely agree, managing your subscription should be effortless, and it is never our intention to make account changes difficult. Because we want to get this fixed for you immediately, our support team has just sent a follow-up email directly to the address associated with your account. In that email, you will find: -A direct, secure link to access your subscription portal seamlessly without any login trouble. -An option to have our team manually postpone your upcoming shipment by a week (or any timeframe you prefer) so you don't have to worry about a thing. Please check your inbox (and spam folder) for our message. We truly appreciate your patience, and we look forward to making things right for you right away! Warm regards, The RHO Nutrition Team

Response from Rho NutritionJul 9, 2026

Hi Sheree, Thank you for taking the time to share your feedback. We sincerely apologize for the frustration you experienced while trying to reach us. We understand how important it is to be able to connect with a real person when you need assistance. After reviewing your case, we can confirm that when you contacted us by email on June 23, our team responded within approximately two hours of receiving your message. We're sorry if that response was missed or if your overall experience left you feeling unheard. We also appreciate your comments regarding our communication channels. Feedback like yours helps us identify areas where we can improve, and we'll certainly continue working on making it easier and more convenient for customers to reach us. We hope you'll continue giving the products a chance. If there's anything further we can do to help, our team is always happy to assist. Thank you again for your honest feedback.

Response from Rho NutritionApr 24, 2026

Hal, thank you for taking the time to share your feedback. We're really sorry to hear that your experience with our products didn’t meet your expectations. We also want to clarify that we have already processed a full refund for your order, even though the request was originally for just one of the products. Our goal is always to make sure our customers are taken care of, especially when something doesn’t feel right for them. While many customers do report positive results with our formulas, we completely understand that supplements can affect people differently, and we always stand behind our satisfaction guarantee. Your feedback is appreciated and helps us continue improving both our products and our service. If there’s ever anything else we can do to help, our team is always here for you at [email protected] Thank you again for sharing your experience.

Response from Rho NutritionNov 25, 2025

Hi Gene, Thanks for sharing your feedback. I’m sorry to hear our subscription setup and pricing didn’t feel clear or easy to manage. We appreciate you bringing this to our attention and we’re actively reviewing our subscription flow and cancellation process to make it simpler and more transparent for customers. Thank you again for the honest feedback.