Rho NutritionReviews of rhonutrition.com

Response from Rho NutritionOct 5, 2026

Hi Ryan, Thank you for taking the time to share your feedback with us. We are truly sorry for the frustration you've experienced regarding our email response times and the billing issues with your account. Having to wait several days between replies or dealing with unexpected charges is unacceptable, and that is certainly not the level of service or convenience we aim to provide. While we operate primarily via email to keep detailed records of all account and order updates, taking weeks to resolve an issue is never the experience we want for our customers. We see that our support team is currently in direct communication with you via email to review your account history, correct any improper charges, and ensure everything is fully resolved for you. If you need any additional assistance while we finalize this for you, please don't hesitate to reply directly to that active email thread or reach out to us at [email protected]. Thank you again for your patience while we make this right. Warm regards, The RHO nutrition Team

Response from Rho NutritionOct 5, 2026

Hi Amy, Thank you for bringing this to our attention. We are deeply sorry for the frustration and inconvenience you experienced while trying to cancel your subscription, as well as any unwanted billing that occurred as a result. We have gone ahead and officially cancelled your subscription in our system, so you will not receive any further recurring orders or charges moving forward. We also want to ensure that any recent automated charge is fully refunded. If you have not already received an email confirmation regarding a refund for your recent bill, please reach out to us directly at [email protected] with your account details so our team can make sure that is processed for you right away. Thank you for your patience while we resolved this for you, Amy. Warm regards, The RHO nutrition Team

Response from Rho NutritionOct 5, 2026

Hi there, Thank you for reaching out and sharing your experience. We are deeply concerned to hear about your health struggle and acute kidney injury, and we sincerely hope you are resting and recovering well. The health, safety, and well-being of our customers are our absolute highest priorities, and we take reports of any adverse reaction extremely seriously. Given the severity of your medical feedback, our customer care team will be following up with you directly via email regarding this adverse reaction. We want to gather more details, check in on your recovery, and ensure this matter is handled with the full attention and priority it deserves. Wishing you a full and speedy recovery, The RHO Nutrition Team

Response from Rho NutritionSep 30, 2026

Hi there, Thank you for taking the time to share your detailed feedback with us. We are deeply sorry to hear about your experience with our Liposomal Vitamin D, the sensitivity you experienced with our ingredients, and the unacceptable friction you encountered with our customer service team. We take health sensitivities and allergies extremely seriously. While we use plant-based stevia and monk fruit to sweeten our formulas without added refined sugars, we recognize that ingredient sensitivities vary from person to person. Our customer service representative’s suggestion to "get accustomed" to a product—especially after you made us aware of an allergy/sensitivity—was completely inappropriate. You requested a direct refund, and that request should have been honored immediately without pushing an exchange or delay. We are actively reviewing this interaction internally with our support leads to ensure proper training and protocol enforcement. We also want to reassure you that all RHO products are custom-formulated and manufactured using our liquid liposomal technology under strict quality standards—never mass-produced generic formulas. Because we cannot locate a name or email address associated with this review, we want to handle this for you directly right now. Please reach out to us at [email protected] with your order number or the email address used at checkout so our management team can issue a full refund for both bottles immediately. Thank you for bringing these support breakdowns to our attention so we can correct them. Warm regards, The RHO nutrition Team

Response from Rho NutritionSep 30, 2026

Hi CB, We are truly sorry to hear that you didn't notice a difference after trying RHO. Everyone's biochemistry and timeline for absorbing nutrients can vary, but we never want a customer to feel like they wasted their money on a product that didn't deliver the results they hoped for. We stand behind our products and want to make trying RHO completely risk-free. We would love the opportunity to make this right for you. Please reach out to us directly at [email protected] with your order number or email address, and our support team will gladly process a refund for you right away. Thank you for your honest feedback, CB. We hope to have the chance to take care of this for you! Warm regards, The RHO Nutrition Team

Response from Rho NutritionSep 28, 2026

Hi Michael, We are so sorry to hear that you had a negative experience with our customer service team and return policy—that is certainly not the standard of care or support we strive to provide. We want to confirm that we have processed your refund in accordance with our 60-Day Money-Back Guarantee. You should see those funds returned directly to your original payment method within a few business days, depending on your bank's processing time. We take your feedback regarding policy clarity and customer support very seriously, and we are actively using your review to refine our service training and communication. Thank you for bringing this to our attention, Michael, and giving us the opportunity to make things right. Warm regards, The RHO nutrition Team

Response from Rho NutritionSep 24, 2026

Hi Deborah, Thank you for reaching out and bringing this to our attention. We are so sorry for the frustration caused by the unexpected subscription setup. We completely understand why that would be upsetting, as we never want a customer enrolled in recurring orders unintentionally. We want to confirm that we have already canceled your subscription in our system, so you will not receive any future charges. Regarding your refund and return, our support team is reaching out directly to your email right now to provide you with your return options and guide you through getting your refund processed back to your card as smoothly and quickly as possible. Please keep an eye on your inbox so we can take care of this for you, Deborah. Thank you for your patience while we get this resolved! Warm regards, The RHO Nutrition Team

Response from Rho NutritionSep 24, 2026

Hi Megan, Thank you for sharing your feedback with us. We are truly sorry for the stress and frustration you experienced with your subscription and your initial interaction with our support team—that is certainly not the standard of service or transparency we strive to provide. We want to confirm that our team has reached out and assisted you directly. As discussed, your subscription has been canceled, and a refund has been processed back to your original payment method in accordance with our policy. We take your feedback regarding support communication and subscription clarity very seriously, and we are using your experience to improve both our checkout process and customer service training. Thank you for giving us the opportunity to resolve this for you, Megan. We wish you all the best on your health journey. Warm regards, The RHO Nutrition Team