Rhino Steel BuildingsReviews of rhinobldg.com

instruction manual not clear cost extra manhours,ridge cap did not fit had to buy local,extra cost grits made of thin metal had to brace to put on side metal also extra cost

The building went up without a hitch, everything bolted up with little effort.

I used the preferred installers and realized a month later when I was finishing everything else up that 3 out of the 5 walk through doors were installed wrong an 1 can even be opened by just bumping the door

Building is great, engineering could be greatly simplified

It seems like it is kind of a crap shoot trying to find a good steel building company if you go by online reviews. I found a website that had the 10 best steel building companies in the U.S. and Rhino was very high on the list. I started researching them and some of the others and couldn't really find that many reports on Rhino. What I DIDN'T find was a bunch of negative reviews so I emailed them and got an immediate reply from Jimmy Hammett who wanted to know what my project entailed and if he could answer any questions. Over the course of several months I asked for various different quotes on different size buildings and layouts and he always quickly turned around my quotes. I have to believe at some point he wondered if Rhino was ever going to see any of my money but he never let on that he was starting to lose interest in giving me the information that I was looking for or my indecision as to what I really wanted. I finally ordered the building and it arrived on the date that they said it would. The materials all showed up in excellent condition and ready to be installed. We had two minor issues and one more major. The two minor issues were parts that weren't sent so I contacted Jimmy and he referred me to Jeff Miller at Rhino. Jeff did a review of the order and said that it looked like the parts were in fact sent but he nevertheless had the "missing" parts sent to my home arriving the next day. The more major issue was that the three insulated overhead doors that I ordered showed up as uninsulated doors. This was not Rhino's problem as the doors are direct shipped from Raynor. Jeff worked with Raynor and was able to rectify this issue relatively quickly and to my satisfaction. All-in-all, I give Rhino (in particular Jimmy and Jeff) the highest marks I can for what appears to be a very excellent building and, more importantly, the customer service that both Jimmy and Jeff provided. Good customer service is hard to come by these days and when you find it it is worth letting the company and others know that you very much appreciate it. Given my age and the fact we are now at our "forever home", it is highly unlikely that I will ever buy another steel building so Rhino has made a one-time customer happy. That said, how excellent customer service translates into more business for a company is through word of mouth. The building erector (plug for City 2 City and Johnny Camacho in the Houston metro) was impressed enough with the materials and the customer support that I received that he contacted Rhino to have them bid on a building. Not certain if he ended up purchasing from them but I'm sure they will be in his "Rolodex" for future consideration. All-in-all, not certain how it could have been a better transaction so Rhino is tops in my book.

We had one little snag with the color of some roof sheeting but they took care of it and the customer service was excellent. The building showed up ahead of schedule and we haven't erected it yet but it looks to be great quality. I would buy again.

Rhino has been up front and honest with us since our first contact. They were quick to respond to all correspondence and happy to design our building according to our specifications. They followed up quickly and even after the building was paid for and delivered they continued to check up until and throughout the erection process. Their materials are good quality and seemed to come together as they should. To top everything off their price was also very competitive. We are pleased with Rhino and would recommend them to anyone looking to buy steel.

was a great lifetime building