Rhino Steel BuildingsReviews of rhinobldg.com

I had a great experience with Rhino Steel Buildings from the initial consultation to the final stages of the project. The team was knowledgeable, responsive, and kept me informed throughout the process. The building was completed with excellent craftsmanship, and the materials feel durable and built to last. Everything was delivered as promised, and the entire experience exceeded my expectations. I would confidently recommend Rhino Steel Buildings to anyone looking for a reliable construction company.

We ordered a building for a garage in November. We needed the drawings to submit to the county to get a permit. First they send us a generic drawing, of a building that isn't even the building we are putting up, thenafyer lots of explaining what is needed after a lot of back and forth they finally sent us the correct drawings for the building that we woukd like to put up. We heard back from the county that the roof snow load is not to standards on the drawings. Again with lots of back and forth Rhino then says they would need extra money to change the drawings for dite specific drawings. This was a few thousand dollars, and we were promised that we would have the drawings in 20 days. It's now been over 30 days and we still don't have the drawings and all they can say is we are working on it. People do not use this company!! They have no clue what they are doing, as a contractor they should have known exactly what drawings were needed, we should not have been the ones to have to tell them. This is just their way of getting more money from you. It's now almost July and we still have no drawings and no permit. We have decided to get an attorney.

We are extremely disappointed with the customer service we have received from Rhino Metal Structures. Our project began on December 30, 2024, and as of May 2, 2025, we still do not have the proper paperwork to complete the permit process. Our original salesperson, Kevin Gonzales, was no longer with the company as of February 11, and we were not assigned a replacement to continue assisting us. We reached out and spoke with Leyma Fermin, who informed us they were still waiting on engineering. On February 25, we emailed a request for an update—we received no response. By February 28, out of growing frustration, we requested our deposit be returned, citing the lack of communication. We were later told the engineering calculations had been forwarded to us on February 26. This was inaccurate. While we did eventually receive a set of plans, they were incomplete. On April 25, we again contacted Rhino Metal Structures, asking to speak with Leyma Fermin. At the request of the permitting office, we needed specific building specifications to be clearly highlighted or circled on the provided documentation. We were assured this would be done "within an hour" or "by the end of the day." Seven days later, it is still not done. Each time we follow up, we receive a new excuse: Leyma is "at lunch," "went home sick," "left for the day," or today, that she has "been out all week." Meanwhile, we are in limbo, unable to proceed, and losing money daily due to the delay. At this point, we are requesting a full refund of our deposit. This experience has been unprofessional, disorganized, and highly frustrating. It feels as though Rhino Metal Structures is indifferent to the impact their inaction is having on our project. Proceed with caution if considering working with this company.

products not fit for purpose-rude staff-After reporting 3 times that a product was not fit for purpose we had to call again-spoke to 'matt' who informed us that he is a very busy man and hung up. we will be pursuing this in the courts for our money back. Needless to say will never use again. Trying to review so that any other organisations don't get caught by this organisation. We supplied full drawings and still got shoddy service from start to finish.

Good quality building. We ran into a snag with the "suggested" erection company and ended up parting ways with them. We share fault in that while at the same time we are glad we parted ways. When we called Rhino to see if they had any other erectors they could suggest the salesman said "Nope, you ran off the best we had, good luck with your project" and hung up. This is a commercial project and their "BEST" showed up in shorts and tennis shoes with bad attitudes. Needless to say, we found and actual "professional" erection crew with the right equipment for the same money. It is doubtful we will use Rhino for our next project due to the poor attitude of a salesman. Good building but we will order the next through someone else. If you are in Texas and need an excellent erector, Rockin S construction will do you right and professionally! 10/19 1:45pm Thank you for taking my call and discussing our issues. That is customer care.

This has been the worst company to deal with. The beams did not line up and did not have holes to bolt up the beams at all on 4 different pieces of the beams. (That should have had them) Could not get the company to work with the construction company I hired to put up the building. It has been a pain to deal with this company, and has cost me more money to fix their mistake! They are rude and spoke to us like we were stupid! You would think spending 20 thousand dollars on a product, that it would be sent to you correct. NEVER buy from this company!!

Ordered a hanger building and delivered on time. Communication with personnel was very prompt and always helpful. Couple of small problems were quickly resolved with no hassles. Stand by their product.

My salesman was Jimmy Hammitt, he was excellent in all aspects. His response time on questions and changes was hours not days. I picked the building up at the Indiana plant, they were very accommodating and helpful. This is a top notch company as far as I'm concerned!!!