RewinderaReviews of rewindera.com

Response from RewinderaOct 26, 2025

Hi Josh, we’re very sorry to hear that you’re unhappy with your experience. Please note that all of our products are made to order, which means they are produced specifically for each customer. Because of this, we kindly request photos of the received item to help us file a claim with our production partner in case of any issues. Additionally, we’d like to clarify that we have already processed a refund for your order. We truly value your feedback and are always working to improve our products and services. If you have any further concerns, please don’t hesitate to reach out to our support team.

Response from RewinderaOct 24, 2025

Hi Tom, we would appreciate the chance to help you further in this situation. We did send you a request for additional information via Trustpilot in order to assist us in support you further. If not, please contact us at [email protected]. We will be delighted to help you at any moment. We're hoping to hear from you shortly.

Response from RewinderaOct 22, 2025

Hi Jesus , thank you for your feedback regarding your order of the Men's Hawaiian style button-down shirts. We understand your concerns about the sizing. The measurements you received align with the size chart available on our website. Additionally, we clearly indicate that there may be a measurement variance of 1-3 cm due to manual measurement. Regarding the material, our Hawaiian Shirts are made from 100% woven polyester fabric, as specified in the product description. As all our items are made to order, we are unable to accommodate returns or exchanges in this instance. We appreciate your understanding and thank you for your feedback.

Response from RewinderaAug 21, 2025

Hello David! We sent the exact size you requested in regards to your order. But at RewindEra, we always work hard to give our consumers the greatest experience possible. In order to support you, we have sent you an email. Please check your mailbox.

Response from RewinderaJul 23, 2025

Hi Zach, we’re truly sorry to hear about your recent experience and we appreciate you taking the time to share your feedback. After carefully checking our system, we were unable to locate any emails from you regarding the sizing issue or return request. It’s possible there may have been a technical error or the message was not successfully delivered. We kindly ask you to double-check your sent messages or spam folder. To assist you promptly, we’ve just sent an email to the address linked with your order. Please help us by checking your inbox (and spam/junk folder) and replying to that message so we can resolve this matter as quickly as possible. We sincerely apologize for the inconvenience and thank you for giving us the opportunity to make things right.

Response from RewinderaJul 16, 2025

Hi there, First and foremost, we sincerely apologize for the disappointing experience you had with your recent order. We truly regret that it did not meet your expectations, especially as you had high hopes for your purchase. Please kindly understand that all of our products are made to order, which means we manufacture each item specifically for the customer after the order is placed. For this reason, we typically do not accept returns or exchanges for issues such as selecting the wrong size, design, or color. Once again, we’re truly sorry for the inconvenience and hope for your understanding.

Response from RewinderaJul 14, 2025

Hi Josh, First and foremost, we’re truly sorry to hear that your experience with your recent order did not meet your expectations. We understand your frustration and appreciate you taking the time to share your honest feedback. Please kindly note that sizing can vary significantly between different brands and manufacturers. Because of this, it may not be accurate to compare our sizing directly with that of another store. To help our customers choose the right size, we provide a detailed size chart on our product pages, and we also recommend ordering one size down for a better fit—this suggestion is clearly noted in our sizing guide. Please understand that we only requested measurements and photos to clearly verify the sizing issue. Our sole intention is to ensure that, in the case of a significant discrepancy, we can issue a 100% refund for you without delay. We completely understand your frustration, and we never meant to add to it. Again, we’re sorry for any inconvenience caused, and we hope for your understanding.

Response from RewinderaJul 14, 2025

Hi Matt, First and foremost, we sincerely apologize for the disappointing experience you had with your recent order. We truly regret that it did not meet your expectations, especially as you had high hopes for your purchase. Please kindly understand that all of our products are made to order, which means we manufacture each item specifically for the customer after the order is placed. For this reason, in order to properly investigate the issue and provide a suitable resolution, we kindly requested images of the product you received so we can check with our factory team. We have reached out to you via email but have not yet received any photos of the item. Without this information, it is very difficult for us to proceed with support or resolve the matter effectively. We genuinely want to help, and your cooperation would be greatly appreciated. Once again, we’re truly sorry for the inconvenience and hope for your understanding.