Revolution HearingReviews of revolutionhearing.com

It's a long story that began in the fall of 2024 at your office in Staunton, VA, which took multiple visits to finally have a hearing aid ordered for me in September. I waited to hear when I could pick up my new hearing aids but never got a call. I started calling to check and either only reached a voicemail, where I left my message, or was transferred to another phone, only needing to leave another voicemail that was never responded to. After a few months, I just gave up. Recently, I was evaluated by a licensed and certified audiologist, only to be told I would have to pay for the aids out of my own pocket due to the invoice on record over a year and a half ago. Again I have called multiple times with no response. A check had been sent to Revolution Hearing in 2024 from Aetna, but was never cashed. I NEED THAT INVOICE CANCELEFD before I can obtain my hearing aids. Please cancel that invoice!!!!!!

Very bad reception and confirming Dr. - patient appointment. Was left sitting in waiting room because I did not remember Drs name and receptionist was at lunch. Found out after the fact that they had an appointment schedule with patient names but chose not to communicate that.

The right hearing aide failed the charge

The hearing aids will not stay in my ears no matter what size tip I use. I have been back several times with the same issue. As I am leaving your office things are fine, but within an hour the things are coming out again. Amanda is wonderful and patient, but I still can't hear and it seems I have paid for nothing!

I have asked for some extra ear pods and never received them.

Met the staff in March. It’s June and no product

Ongoing Revolution staff has been uninterested or unavailable to assist me. Last year Ryan was ok until After I got my order then he did not want to assist me & so I went elsewhere this year but needed some adjustment on last years hearing aids again & no one would ever answer the phones so I drove over there during hours & no one was there at the Yorktown office I chose because if it’s proximity to my home. So the hearing aids are worthless if you can’t get help and I would not reco them to anyone! I prefer driving into Newport News to Beach Hearing solutions who take lots of time & help with every issue & I recommended them to my friends!

They gave me the wrong appointment day. And when I went no one was in the office. Called and was told that the appointment was 2 days before that.