Revo AmericaREVO one of the leading sellers of high definition security cameras, DVRs, wireless security cameras, home monitoring solutions and surveillance systems.
Revo America (revoamerica.com) has 535 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Showing 87 reviews with 1 star · Clear filters
Kent H.
Loud nvr fan noise. They originally built me a system with better fans but then they had to exchange the unit due to some issues. I inquired about the fans on the replacement unit and all they did was ignore my request. When they sell you a $2k system they are very helpful however on the back side you dont exist.
Ms. “Queen S.
I bought the wireless system late last year and it was working fine. Now I am unable to get alerts to come to my IPhone when something triggers the cameras. Called and spoke with a rep who said that they have been trying to come up with a fix for the problem and to wait for an app update which should be coming soon. Still waiting. So the system is basically useless because I have no way of knowing if someone is near the cameras.
Response from Revo AmericaFeb 3, 2020
I do apologize for the application not sending you push notifications. Please reach out to me at 214-614-6311, as we try to get this fixed for you. I am in the office from 8am - 5pm CST.
Michael S.
I have never talked to anyone
Response from Revo AmericaJan 8, 2020
We do apologize that you haven't spoken to anyone. Please feel free to reach to me at 214-614-6311. If I am on a call, please leave a message.
Amanda C.
Less than one star I still havent received my order!!!
Response from Revo AmericaJan 9, 2020
We do apologize for the delay in orders. Please feel free to reach out to me at 214-614-6311.
Robert J.
Terrible. My order has never shipped. I need a refund.
Response from Revo AmericaFeb 3, 2020
I do apologize that your order was delayed, for the inconvenience, I will extend your warranty one additional year. Please contact me at 214-614-6311 for the details.
Brian
Order placed on 12/2 for higher end system. Multiple emails asking where my order was with no response. Finally threatened to cancel 12/20 and told cameras back ordered. How do you sell a system and not have all the items to fulfill the order?! Worse yet, no Email stating why my order Didn’t ship! This would have been my second system purchased, might look elsewhere and asked for a refund. Disappointing.
Response from Revo AmericaFeb 3, 2020
I do apologize that your order was delayed, for the inconvenience, I will extend your warranty one additional year. Please contact me at 214-614-6311 for the details.
Johnnie
Went on line to look at revo security systems the have one I liked for $384.00 4 Chanel wireless 5mp good buy when you click on it to put in cart it say $550.00 called revo the said that they cannot honor the sale price on the website ask why he said they don’t put the price someone else dose that a lie he said don’t like it don’t buy it there are a lot of other brands out there I will buy my system from another company if this is the way they treat you before you buy how do the treat you after you buy
Response from Revo AmericaJan 9, 2020
I do apologize for this, but hard to believe that one of my agents would treat any customer in such manner. Please feel free to contact me Adarius , Call Center Manager at 214-614-6311.
GEORGE H.
Products I ordered were not in stock but website said everything was IN STOCK …… NO one sent email or called to let me know there would be delay's because of back order. I had to call twice to find out what was going on.
Response from Revo AmericaJan 9, 2020
We do apologize for the delay in orders. Please feel free to reach out to me at 214-614-6311.