James J T.
Ordered product never received tried…
Ordered product never received tried several times to find out why shipping was delayed through website Chat messaging to get zero response

REVO one of the leading sellers of high definition security cameras, DVRs, wireless security cameras, home monitoring solutions and surveillance systems.
Revo America (revoamerica.com) has 535 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Showing 87 reviews with 1 star · Clear filters
James J T.
Ordered product never received tried several times to find out why shipping was delayed through website Chat messaging to get zero response
CH
Order on May 16th. Have not received the item yet and its been weeks with no tracking number or phone call
Ledgemore Properties, LLC - Harrison, A.
I am still waiting for RA#
Response from Revo AmericaJun 9, 2020
Please check your email as as rma and a fedex label was emailed over last week to you .
Eddie H.
i have been sent the wrong cameras.i HAVE LEFT MY NUMBER FOR A CALL BACK FROM 06/02/20,HAVE NOT HERD BACK.I HAVE CALL,BEEN PUT ON HOLD,ONLY TO HAVE THE PHONE HANG UP,PRETTY PISSED
Hung L.
Place ordered over a month still not things.
Irene S.
What I ordered is not what I was explained I needed I need to send it back obtain credit and order what I really need. I was assured this is what I needed and now I need to buy more.
Ed H.
The movement notices did not work. All of a sudden and after several weeks, they start pouring in, but the connections to the camera do not work. Getting a wrong password notice, but using the same password we have all along. Technician says we cannot troubleshoot without being at the location. Reason I bought the cameras was because I am frequently not at the location. Very frustrating and inconvenient. Ought to be a way to troubleshoot from remote location and the app.
Response from Revo AmericaMar 2, 2020
We do apologize for the inconvenience, but your issue, this has to be done at the location of the system. We have expressed this to you multiple times and unfortunately, this how this particular system is configured.
charles R.
Purchased another camera system 2/12/2020 I Have not received any notifications and no communication
Response from Revo AmericaFeb 24, 2020
We do apologize, as we have spoken to you regarding this matter and we are working with our Engineering team to get the issue resolved. I do apologize that we don't have a resolution yet. As soon as we get this resolved, I will reach out to you .