Revo AmericaReviews of revoamerica.com

Have had problems with recording for over a month. Was contacted by Monica Aleman and told I needed a new hard drive, that I could install. So I did, still the same problem out $300 and now Monica Aleman won’t respond to my emails.

Never received the product that was paid for terrible customer service

Ordered what was suppose to be a new camera and got a used one not all parts were there. Called got run around over it. Shipped camera back once they received it was suppose to be refunded within 3 to 5 business days .That's totally a lie it took then 22 business days to refund me and I had to keep calling them. Definitely not a trusted company.

I have 4 of their $1,100.00 16 camera systems for many years and their cameras are JUNK. I can't fathom how they have so many positive reviews especially about their cameras... Anytime there is a power outage 2/3's of my cameras don't come back on. I have to manually unplug and then plug back in the cameras and even then often they still won't come back on! What good is a security system that has cameras that become disabled by a power outage??? I have spoken to the support guys at Revo about this and they are well aware of it!! Their answer was "I should buy a battery backup for the cameras"!! If this is a known issue why don't THEY include a battery backup in the system?? Not to mention battery backups don't last for 8 hour power outages!!! I have 2 of the systems on my property in Wisconsin 2 hours away so I have to drive 2 hours each way to try and get the cameras working again??? And some of those cameras NEVER start working again!!! I started with 32 cameras and now I have 13 left working!! Anyone up for a class action lawsuit?

I had a DVR R16dvr5 for my dental office go bad. I called for help and technical assistance. I left repeated messages and never received help from Manuel Gonzolas. I called to make sure I would ordered the right replacement. No one would pick up phone or return call. I ordered the wrong system because of no customer service. It cost me $70 to mail back the wrong DVR system. I have referred many dental colleagues and other business owners to REVO. I am very disappointed and won’t be referring anyone!

can't hook up to wi fi or internet. I HAVE THREE SECURITY CAMERAS IF THEY COULD BE HOOKED UP TO MY LAP TOP YOU WOULD GET A 10. IF YOU HAVE A TECHNICHAN IN THE DFW AREA I WOULD BE HAPPY TO PAY. STEVE DAVIS

Ordered the system about 4 weeks ago. Haven't heard anything and the account just says processing. I called after 3 weeks and the person said the cameras were backordered. I never got any kind of notification about the order being backordered. The person said he would look into a estimated time frame of when to expect the order and he would email me. Week later I still haven't heard anything back.

No support. Call in for technical support and waited at least 30 minutes before I decided to get a call back. Never got a call back. I called a month before to get help with my 10 year old NVR. I got the same result, but still decided to buy a new NVR. I returned the new purchase and am moving on to a different brand.