Leon H.
I ordered a revo system with four…
I ordered a revo system with four cameras. Asked tons of questions before buying and revo assured me I was purchasing the proper items. After installing my system I tried to add two cameras which revo said would be compatible since they were both NVR cameras. Come to find the cameras will work but revo won’t tell me how to hook them up because the cameras where from a different manufacturer. Ok, I understand that so I ordered two more cameras from revo total of $268 now in cameras two of which revo told me were for my system. After installing them I find out they won’t link to my NVR. Revo customer support says they want me to ship back the cameras and wait for a refund and order yet a different set of cameras. All while expecting me to pay all the shipping at there mistake. They wouldn’t provide a shipping label. It’s taken two months to get to this point. Finally I write custom support as well as a letter to the BBB. This time someone called back and is sending the proper cameras with a return shipping label for the old cameras. The last person I talked to stated someone was giving me wrong information even though I’ve talked to about 16 different people. It seems all 16 were wrong and the last guys was right, however I still haven’t received my shipping label or new cameras so I’m not totally sure there correct yet. Topping it off the company name is revo American and all there cameras are made in China the signal one the four working cameras drops often and videos is choppy at best. Very low quality poor service and extra headache. I don’t recommend revo to anyone!!! It’s is possible to find better system at a cheeper cost had I know this b4 that’s exactly what I would have done.