Richard P.
I bought a REVO 4 Camera system years…
I bought a REVO 4 Camera system years ago..... Many years ago and it finally went down... AMAZING Considering it's outside in Texas Heat and Freezing winters! I bought a new controller but couldn't physically setup the old cameras with the new controller. NOT THE PRODUCT'S fault! I'm 75 and thing ( Me) doesn't function like I used to. Manuel in Customer service was incredible as he anticipated my every request and had a RMA Issued and sent a prepaid call tag as we spoke! Took my order for a new system and I got it the next day . . . . Really is this 2025? ...... I unpacked, setup and celebrated as my friend (77) and I completely had everything up and running in a couple hours..... When I checked on my return with Monica . . . she had an email confirming my CC Credit by email as we talked. Don't think twice about doing business with REVO!!! In a world that speaks every other language but English and can't even spell customer service, REVO is writing a new chapter in customer care...... What a Pleasure! THE BEST CUSTOMER SERVICE I've had this Millennium !!!! Even the Music on hold was pleasant !!