Revo AmericaReviews of revoamerica.com

Missing item, called and till waiting for replacement

First you sent me the wrong cameras with no audio which is what I ordered and paid for. So then you sent me the right cameras, but there was no return label for the other cameras. I got the second set of cameras installed and now I have no playback, which is what I’ve ordered and paid for, not happy

Cameras are trash. System was doa and support wasn’t much help. They ultimately quite talking with me. Cameras were cheap rebranded ones with loose REVO stickers over cheap Chinese manufacturer name. I’m seriously amazed this company is open for business. Sad.

I ordered cameras that I was hoping to be IP cameras vs analog cameras, still waiting on a response for over a week. I am hoping I can get a RMA and order the right ones and still do business with this company

4x Customer getting total run around. I ordered a system on 12/16 for my mom's Christmas gift. I figured I would upgrade her current Revo system that keeps cutting out. I got a call a few days later because the Revo team seemed confused how to process a credit card at my address for a gift. I emailed on 12/28 when nothing arrived. I called today and Manuel was confused and said he will call me back. He did not. He instead sent me a text from the system saying my invoice was due. I then used the chat feature to ask what is going on. He said it had been released. No comment on why a delay. No apology. Called 2x afterward and was hung up on when I asked for a manager. Seriously? Not delivering, not explaining why, not taking accountability, and hanging up on customers is BS. Your customers deserve better.

The remote did not work and the shipping was extremely high for something that was so small.

Wrong product sent, the NVR that I ordered was not being provided anymore so they decided to send me something I don’t want without talking to me first. Then, my refund was a battle. Had to dispute through my bank.

very bad quality