Revo AmericaReviews of revoamerica.com

I called customer/tech support on trying to get some perameters set up on my newly purchased system. The gentleman tried to help me but, couldn’t. He created a case # for the higher level tech support to reach back out to me. Two weeks later I recached back out and was told the case is still open. It has now been 3 weeks and no response back from Revo tech support. I work in retai l/ tech support myself and this is clearly less than acceptable!

Cameras keep going out. I have the wireless cameras. Contacted support they told me readjust antenna informed them that if I unplug them let them sit for a couple of minutes plug back in they work for a couple of days. Not convenient since they are 3 levels up on the house!!!!!

Our item has not shipped yet and the length of time on hold to talk to someone is unacceptable.

Go through my email thread and you will see what I went through.

we got a camera system that doesn't work my brother has called them and they said the wires should work when they still don't work i wouldn't recommend revo wireless system also contact support and don't get any help from the support at all so we have a system we paid for and haven't even got to use at all because it doesn't work

poor after sales service

Forgot to ship on 11th. Then lied to me and said it did ship on 11th. FedEx is time stamped 26th, the day after I inquired. Mistakes happen, but don't treat me like a fool. Own up

I did not get the manulal to set up