Cheryl B.
Fast
Fast, efficient, answered all questions in timely manner.
Response from Reverse Mortgage FundingAug 5, 2019
Hi, Cheryl! We greatly appreciate your positive feedback.

At Reverse Mortgage Funding LLC (RMF), we are dedicated to helping older Americans live the retirement lifestyle that they imagined and deserve, in the comfort of their own home. Reverse mortgages are our only line of business, and meeting the needs of this important segment of our society is at the core of everything we do.RMF is committed to — and recognized for — providing extraordinary customer service experience. Part of the reason for our consistently excellent customer service ratings is that we provide an experience that’s tailored to each individual. RMF is by your side throughout the entire process of your reverse mortgage loan or Home Equity Conversion Mortgage (HECM) loan.This material is not from HUD/FHA or any government agency and we are not acting on behalf of HUD/FHA or any government agency. Company NMLS ID: #1019941. For licensing information, go to: www.nmlsconsumeraccess.org. Additional licensing and disclosures: https://reversefunding.com/licensing. For CA consumers: For information about our privacy practices, please visit https://www.reversefunding.com/privacy. Licensed Mortgage Banker-NYS Department of Financial Services -in-state branch address 700 Corporate Blvd, Newburgh, NY 12550. RMF is a Licensed Mortgage Banker in the State of NY, but this site is not authorized by the NY State Department of Financial Services. No mortgage solicitation activity or loan applications for properties located in the State of NY can be facilitated through this site. RMF is an Equal Housing Lender and Equal Opportunity Employer.
Reverse Mortgage Funding (reversefunding.com) has 563 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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563 approved reviews, newest moderated first
Cheryl B.
Fast, efficient, answered all questions in timely manner.
Response from Reverse Mortgage FundingAug 5, 2019
Hi, Cheryl! We greatly appreciate your positive feedback.
kim L.
Kelly DeWolf is such a caring, genuine person, and was very good to our family during the whole process.
Response from Reverse Mortgage FundingAug 2, 2019
Thank you, Kim! We greatly appreciate your positive feedback and will pass along your comments to everyone who helped you.
AUGENSTEIN/HANS
Paul Ladell was thorough and explained everything to us and was not pushy and very helpful. represent your company very well..Fran and Hans Augenstein
Response from Reverse Mortgage FundingJul 30, 2019
Thank you, Fran and Hans! We greatly appreciate your positive feedback and will pass along your comments to everyone who helped you.
al M.
Larry Mcanarney was very helpful with my reverse mortgage application. I have a situation where my wife couldnt sign, so I have "power of attorney"' . Larry was very understanding and helpful. Al Marquardt
Response from Reverse Mortgage FundingJul 29, 2019
Hi, Al. Thank you for telling us about your positive experience with RMF! We’ll be sure to pass along your comments to everyone who helped you.
Helmuth F.
This rating is for Anita Nickerson who was the agent of your employ to help me with the purchase of my home. Anita tirelessly worked with me. Lots of driving, lots of meetings with banks and others. She was always there for me and for sure always had my best interests in mind. Without her expertise guidance I would have been lost. Not only is she a professional she is also a class act. I bless what she did for me every day. I also hold all those others in high regard whom I spoke to along the way. You are a great company and I feel Anita Dickerson is a valuable asset. Thank you so much Helmuth Felber
Response from Reverse Mortgage FundingJul 30, 2019
Thank you, Helmuth! We always aim to provide our customers with the most enjoyable experience possible. We’ll be sure to pass along your positive comments to everyone who helped you.
Mary T.
Working with Andy Geraci was so easy. The process was painless, so much easier than other lending institutions we have dealt with in the past. Andy consistently went the extra mile to keep us informed of status, to explain and simplify whenever possible. Closing was easy and right on time. A+ from start to finish!
Response from Reverse Mortgage FundingJul 18, 2019
Hi, Mary! Thank you for your positive feedback. We’re so glad to hear our team was helpful! We’ll be sure to pass along your positive comments to everyone who helped you.
Lisa D.
Carol Fischetti is very knowledgeable and kind. She explained everything and the process became very easy. I highly recommend her.
Response from Reverse Mortgage FundingJul 2, 2019
Hi, Lisa. Thank you for telling us about your positive experience with RMF! We’ll be sure to pass along your comments to those who helped you.
Nelson K.
Too many cooks in the kitchen! 3 different reps! No LO at signing! Just saying! Other than that they did a very good job! I’m happy with the loan😎
Response from Reverse Mortgage FundingJul 2, 2019
Hi, Nelson. We’re sorry to hear that your experience could have been better. At RMF, a primary focus of ours is to provide clarity at each step of the reverse mortgage loan process, and to help older Americans feel confident about their decisions. We would like to understand more about your experience and speak with you personally, so please feel free to reach out to us directly by calling 866-654-0020 or emailing [email protected].