Performance sunglasses and precision-crafted replacement lenses for Oakley, Ray Ban, Costa, Spy, Maui Jim & more. Fast, free US shipping and returns. 100% satisfaction guaranteed. Polarized, prescription, mirrored, and custom cut lenses available.
Revant Optics (revantoptics.com) has 131 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Claim this listingShowing 45 reviews with 1 star · Clear filters
Templeton P.
Ordered on 7/20/23. Just got them today on 8-7-23. Terrible ship time. Second time they did this to me. I guess they really don’t care.
Response from Revant OpticsAug 15, 2023
Hey Templeton! Im very sorry to hear your order took awhile to reach you! I was unable to find your order, but if you reach out we would be more than happy to help in every way we can. We look forward to getting this resolved for you!
Hamid S.
very late on shipping and postpond all the time
Response from Revant OpticsAug 15, 2023
Hey Hamid! We are very sorry for the delay! We are in our busiest season so we do get pretty backed up. Please reach out and we will be happy to help!
John S.
Been a month, still no glasses, NOT IMPRESSED!
Response from Revant OpticsMay 10, 2023
Hey John! Im sorry to hear your order has not arrived! We will be happy to help with that, please contact our Eyewear Experts at [email protected] and we will look into this. Have a great day!
Daniel S.
My order shipped on April 5th but hasn’t arrived and I can’t get a response from the company.
Response from Revant OpticsApr 21, 2023
Hey Daniel! It looks like you placed an international order and that order was shipped on the 5th, the same day the order was placed. We do quote 15-30 business days for delivery on international orders and we haven't quite hit that yet but I hope you order arrives soon! You reached out on Monday, but then reached out again on Wednesday before we could answer. When that happens your request gets reset but it looks like we did send a response yesterday so please check your inbox for more info about your order. Have a wonderful day!
matt R.
No way would I recommend this company. Took the money out of my account for the product and shipping is saying a label has been created but hasn’t shipped, been this way for 5 days now and can’t get an email response. Guess I should have read the reviews before ordering because there’s many others just like this.
Response from Revant OpticsMar 3, 2023
Hey Matt! Were sorry to hear you feel this way! You reach out on Thursday and we responded on Monday, which is within the 2 day turnaround time we quote but Im sorry we took so long to get back to you! Sometimes the label can take several days to update while it is being shipped to its destination but Im happy to see your package has arrived. We hope you are loving your lenses! Please reach out if you have any issues, we will be happy to help!
Kohera A.
Has been 5 weeks and still pending to receive this order. Have been told I can not get a refund until 3 more weeks of waiting. Do not recommend at all!
Response from Revant OpticsJan 12, 2023
We're sorry to hear you have waited so long! We do have a 60 day return policy so it sounds like there may have been some confusion on if you are able to get a return, please reach out again and if you have not received your lenses we will get something figured out.
Tiahani P.
entreprise d’escrocs 2 mois d’attente pour un envoi dhl. une deuxième commande sans aucune mise à jour de tracking. communication clientèle minable et méprisante : vous n’avez qu’à attendre!!! . remboursement effectué deux mois après. deux mois de perdu . a déconseiller absolument
Response from Revant OpticsJan 12, 2023
Nous sommes vraiment désolés d'apprendre que vous avez dû attendre si longtemps ! Bien que nous ne contrôlions pas le colis lors de son expédition, nous ferons tout notre possible pour résoudre le problème. Nous sommes heureux d'apprendre que vous avez déjà demandé un remboursement afin que vous soyez remboursé si nous n'avons pas pu vous faire parvenir nos lentilles, nous espérons que vous avez pu trouver des lentilles qui fonctionnent pour vous ! Were so sorry to hear you had to wait so long! While we do not control the package when it ships out we will do everything we can do fix the problem. We are glad to hear you have already requested a refund so you have your money back if we were unable to get our lenses to you, we hope you were able to find some lenses that work for you!
Mr
Hi, So … They never arrived so I asked for a reshipment as they were taking a very long time to arrive and received very good customer service regarding getting a replacement pair reshipped. I was happy with the customer service. I was not happy that my original order never arrived. The reshipment has not arrived yet. So I asked for a refund and was promptly refunded my payment minus the shipping cost. I have now received an order and of something similar to what I ordered, but unfortunately they arrived damaged. I’m very unhappy with the product described and on display online at your store. They were also definitely not mirrored as you can see in the photos it’s clearly see through. I have attached some pictures of the received product to this email for your reference. I hope that you will rectify any further issues for future customers. So I initially said that I didn’t get the shipping cost returned, that was my error for not checking to see that the shipping cost was free. That’s a little beside the point as RAVANT offers products for sale on their website and never delivered on their obligations. If I needed a banking system to hold my money for months and then return it to me I would have used one of the financial associations for doing that in Australia, I wanted lenses that was all.
Response from Revant OpticsSep 29, 2022
We are so sorry to hear your lenses are not what you expected! We are running a deal on all order over $50 so it doesn't look like you were charged for shipping, so you should have all of your funds back. If you find this is not the case please reach out and we will be very happy to help!
