Revant OpticsReviews of revantoptics.com

Given a non existing DHL tracking number and of course no lenses turned up after 4 weeks. AI Reply to my e-mail, the same excuse or the same story all the time. Wondering if this company is a real.

Terrible! Ordered lenses over a week ago. No contact, no shipping. All it says is label has been created. No telling when I will receive my order. No phone, no support. Stay away.

Customer support doesn't exist its all AI trying to take care of you. I attempted calling and contacting them but have not gotten any responses and phone just says we are to busy to answer a call on repeat. I ordered a week ago and item just says label created pending pick up. Stay away from Revant order elsewhere.

Oakley lenses supplied were the wrong size for the frame even though the correct procedure was followed. Quality and cut was poor with patchy coating. AI generated email responses keep you going around in circles. Highly recommend you avoid this seller especially if you live abroad.

I wish could rate it less than zero. I ordered lenses for costa fathom and I installed the lenses and they keep popping out of the frame I have tried multiple times and keep getting the same results. I have contacted Revant multiple times to exchange the lenses and I have had no success all I get are more questions and no results. In my opinion it is not worth the hassle. I truly was hoping to find quality replacement lenses for my Costa glasses . I will just buy new glasses in the future and save the time and hassle . They say that the issue is resolved in their reply but they have not resolved anything.

I ordered Oakly replacement lenses and received Ray Ban lenses. I emailed customer service and didn't get a reply until I emailed them for a second time. I explained that I received the wrong order and was asked to send a picture of the package. I did what they asked and even put the order receipt that says Oakly lenses on it next to the package. I didn't hear anything from them so after 5 hours after sending the picture I emailed customer service again asking what we are going to do to fix their shipping mistake. They won't answer me back, I finally asked if they are not going to fix their mistake to refund my money, they ignored that too. It's ridiculous that I have to go through all this stuff over their shipping mistake. They say customer service is important to them but I highly disagree, not happy with this company. I don't understand why they won't fix what they did, all paperwork says Oakly lenses and they took my money for Oakly lenses but I have Ray Ban lenses that are useless to me. I don't know if this is a every day practice for this company but it isn't right. I didn't do anything wrong, they sent the wrong product and will not fix it. All I want are the Oakly lenses, I don't want or need the Ray Ban lenses and would happily send them back for the correct lenses I ordered but I can't get anyone from Revant to fix this problem. It's a simple fix, so why so shady? Beware.

Three sets of lenses within 13 months - every single one of them delaminated. Trying to get these guys to honour their warranty is like pulling teeth. Apparently now, according to them, because the original pair were purchased 13 months ago; all the replacements are now void of warranty. Needless to say that’s a breach of their legal responsibilities. They now expect me to pay for more of their crappy product. Absolutely shocking to deal with.

Their junk lenses would not fit my Oakley Exchange frames and as a result of spending almost 30 minutes trying to get them to fit my frames bent. Threw the frames and these junk lenses in the trash. I'm out over $200 and never again will I support these junk replacements.