About The Retro Football Company Ltd (retrofootballshirts.com)
We are a UK based football shirt company who specialise in the sale of authentic, original retro football shirts.Global tracked shipping as standard.Since 2019 we've been proud owners of Retro Football Fair, the UK's first & largest football shirt market.
The Retro Football Company Ltd (retrofootballshirts.com) (retrofootballshirts.com) has 91 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Also known as
retrofootballshirts.com
Website
retrofootballshirts.com
Category
Ball Games
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 76% of reviews.
Latest
Most recent review: June 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Wanted to send it back, I need to ask for acceptance of return. Waiting for 5 days on a respond. Shirt has not the size like ordered. Bad quality and of course its fake, its not adidas.
Response from The Retro Football Company Ltd (retrofootballshirts.com)Jun 15, 2026
Hi Christoph,
Please remove this misleading review.
We are retrofootballshirts.com, you've ordered from a company called retrofootball-shirts.com who sell fake football shirts.
We're being plagued by incorrect reviews directed for them, not us.
We specialise in AUTHENTIC football shirts from the 80's, 90's and current era. You'll find us on Whatnot streaming 5-6 times a week and will also find us organising the largest UK football shirt fair, Retro Football Fair.
We request you remove this review and contact the correct company.
Thanks
RO
Robert
terrible site
terrible site. stay away
Response from The Retro Football Company Ltd (retrofootballshirts.com)Mar 27, 2026
Hi Robert,
Please remove this misleading review.
Having checked the order records we haven't received an order from a 'Robert' for months.
I believe the site you're referencing is below:
https://retrofootball-shirts.com/
Recently we've been affected by their inability to fulfill orders alongside selling fake merchandise. Unfortunately with them having a very similar name to ourselves, their customers unfortunately leave misleading reviews on our trustpilot.
If you believe you've ordered through us (retrofootballshirts.com) please email us at [email protected] with your order reference and issue, we will resolve it.
However, if this is a review in relation to the other company (the one that sells fakes and scams people) please remove this misleading and frankly wrong review.
Thanks
Team RFS
EL
Enrique Lopez J.
What a nightmare.
I bought two shirts, one AC Milan, and the other one a Schalke 04, after waiting two weeks I only received the AC Milan one. Later that day whilst leaving this seller a review on Tilt, I noticed that the same Schalke04 shirt I bought weeks ago was sold to another different person, I found out because that person left a review of his purchase and the picture it was showing in his review was the same exact picture of the Schalke04 shirt I bought, this picture is impossible to duplicate, because this was a picture the seller took during the live stream two weeks ago before auctioning this item, so yeah it is a pretty unique picture. I don't think I will ever buy something from this person again.
Circa I'm replying to your response since you decided to flagged my review as harmful:
"I did reached out, not once but multiples times, I even texted you through Whatsapp, and the reason I contacted you was because I wanted a shirt with the right size for me, because when you listed the shirt ,you did it as a large when in reality was a small size, you acknowledged that during the live stream, but when you said that I had already won the auction for the shirt , so for a week I messaged you multiple times to try to fix the issue, I just wanted the shirt, not a refund, at one point I even told you I would take any european shirt, and you told me you had no large or medium, check your messages. I understand people make mistakes ,but not like this, again, check your messages."
Response from The Retro Football Company Ltd (retrofootballshirts.com)Dec 11, 2023
Hey Enrique,
Thanks for taking the time leaving a review.
We have multiples in stock of the Schalke shirt however I believe yours not being sent has been a packing error. If you would’ve reached out I would have been happy to refund the shirt and send a replacement free of charge.
Due to Black Friday week being our busiest ever period I’m not surprised a mistake has happened which I can only apologise for.
As standard a refund will be processed - please provide your PayPal and I’ll sort this today.
I’m surprised you didn’t reach directly before leaving 1* because this could’ve easily been resolved. I do find some of your comments damaging due to there being multiples of the shirt.
I've replied to your review on TILT aswell for visibility.
Any questions or concerns please reach out.
Thanks
Tom - circa88
RS
Rodrigo S.
i havent received the jersey
i havent received the jersey
Response from The Retro Football Company Ltd (retrofootballshirts.com)Jan 24, 2023
Hi Rodrigo,
Thanks for your review.
At 3:09pm you sent us an email asking for an update on the whereabouts on your jersey. We promptly replied at 3:59pm advising we'd look into the issue, a follow up email was received at 16:06 which stated the below:
******************************************************
Hey Rodrigo,
I've just been advised that Royal Mail Intl service has been suspended for 2 weeks due to a cyber attack - if I had been advised at the time of it being sent I would've let you know.
Good news is normal service is due to resume tomorrow.
I'll forward the tracking ID.
Any questions please text me on (number supplied on email).
I hope that clears up any confusion
******************************************************
Further information from Royal Mail can be found here:
https://www.royalmail.com/international-incident-bulletin
******************************************************
Whilst we welcome honest feedback, this review has come as a surprise considering the speedy response that was provided to your initial email sent and the mitigating factors out of our hands.
Being a small, independent business word of mouth is everything and reviews on sites such Trustpilot go along way towards achieving future growth.
In the meantime please check your inbox and the Royal Mail incident link in this reply.
The frustration regarding the delays are totally understandable but are out of our control.
Thanks
Tom - circa88 football