RetroCubeReviews of retrocube.com

I hired this scum scam company to build a mobile app for my company and it turned into the worst experience of my life. They are liars and thieves. They start out with good performance until they get all they can from you and then the nightmare begins. Please dodge this company as if you were able to dodge a bullet because it will save you everything.

I don’t recommend working with this company these people will scam all your money out and then they will vanish and cut off communication but at the beginning they will act they are trustworthy and after that they will screw your project please don’t fall for this fake reviews it’s all made up and fake no matter what they promise you it’s all fake there’s no real programmers and again stay away from them

we gave project to complete one year they took 5 years and through most of the time blame on client .. finally they through us what they have .. no useful at all .. lost money and time .. junk

I strongly advise caution when dealing with this company. My experience has been extremely disappointing, as they failed to deliver the product I paid for, despite significant payment. Additionally, they have not provided the code or issued a refund for incomplete work. To make matters worse, they were three years behind schedule. Although I was directed to communicate with Andrew Hales to resolve the matter, after nine months of correspondence, I have encountered nothing but delays, manipulation, dishonesty, and a lack of responsiveness to most of my emails. I would recommend avoiding this company entirely.

I had the pleasure of working with Retrocube to design an app for our departmental store chain. Our focus was to provide our users with the complete shopping experience online through an easy-to-navigate catalog while helping us maintain inventory at the backend. The app designed by Retrocube fulfilled all these purposes perfectly.

Here is my honest and objective review about RetroCube Digital. I currently have an unfinished project with them that I never officially closed out (they offer unlimited revisions). However, I have no intention of continuing to work with them (my choice). I do not know the exact date of the last time I communicated with Retrocube, but my review is based on a series of experiences over time. I am going to discuss 4 key points: 1) When it comes to visual imagery and dynamic graphics, I consider them to be pretty good. No complaints there. In fact, they created what I would consider to be one of the most beautiful websites I have had. And, as previously explained, they do offer unlimited revisions. Those are the only reasons I gave two stars. 2) However. In order to get my website to look the way it did required extensive going back-and-forth with designers who had horrible attention to instruction. I have worked with several website designers since, and I can say with absolute certainty that RetroCube's attention to detail and instruction is the worst. I have devoted countless hours to carefully explaining what I wanted for the website in very clear wording with pictures and arrows to eliminate potential miscommunication, but I found myself constantly reexplaining instructions for my instructions. As a military man, I am very clear in my wording. Nothing vague about my communication. So, in my mind, their lack of attention to detail indicates some kind of laziness or complacency on their part. In order to get your website to look the way you want, you are going to need to devote a tremendous amount of time correcting RetroCube's many instances of not following instruction. 3) Another aggravating problem with RetroCube is the response lag time. Sometimes, if you're lucky, you may get the same-day or next-day response. Other times, nearly a week would go by with no change to the website and no response to my queries. The manager in charge of my website would often promise me some changes by a certain day and not fulfill his promise. Then, I would have to follow up with him and make attempts to get a response. More than once, I had to reach out to higher ups and even the owner of the company to get things done in a timely manner. And that brings me to my fourth point. 4) Matt, the owner of this company originally extended his direct support in helping me to resolve these issues, for which I was very grateful. Yet, after enough problems had occurred, he ceased communicating with me. This was not due to any heated discussions, for our conversations were always courteous and respectful. I reached out to him with email and text, but no response. I called his company and left several messages with his employees to inform him of my attempts to reach him, yet he still ignored me. He merely handed my case to his employees to handle. That may have helped me to rectify the problem, but it showed me that he no longer valued me enough as a customer to take the time to respond to me as he originally pledged to do. That conveyed to me the impression that Matt only views customers as short-term dollar signs that can be churned through like a conveyer belt. As the leader of his company, he doesn't seem to value long-term relationships with loyal customers, which is why (among several reasons) I am no longer one of his customers. His willingness to be so dismissive of a loyal customer clearly explains why there are so many negative reviews about RetroCube. A company is only as honorable as its leader. Based on what I’ve seen of other negative reviews, Retrocube has a habit of responding to these upsetting testimonials with reasonable-sounding excuses about why the problem wasn’t their fault. I’m sure that is what they will do with my review. And that tells us all another problem they have: no accountability. If you are searching for a solid website designer, I can tell you now . . . RetroCube will be a horrible investment and a waste of your time. I found much better website designers on Fiverr for a fraction of the cost and with much better customer service.

RetroCube even lies whenever they post responses to consumers post who are unhappy with their treacherous business practices. They do NOT respond and they offered me no refund even though they stole thousands from our company and after over a year, they continue to lie and post falsehood claiming what they did to resolve the matter. THEY ARE SCAMMERS!!!!

This company is not to be trusted. They work very hard to get your business and have talented individuals on the front end who are great at making the sell. However, the quality of service falls off a cliff once the project implementation begins. I entered into an agreement with them to build a website for my company. It was supposed to be delivered within 50 to 70 business days. Over five months later, not a single thing has been delivered and no responses to my multiple communications to Matthew J. Rhame who is identified as their Associate Vice President and the signer on the software agreement. My business suffered because we weren’t able to launch over the holiday season. DO NOT TRUST THIS COMPANY!