Buy retainers from Retainers Direct today! Run by board certified orthodontists, our selection of clear retainers and whitening products come backed by the industry's best money-back guarantee! Shop now!
Retainers Direct (retainersdirect.com) has 1,098 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 771 reviews with 5 stars · Clear filters
Megan O.
Very easy process! They were communicative when I reached out with questions and transparent about my impression quality. When my retainers finally arrived (I dragged my feet in the impressions) they were better quality than what my ortho gave me. Feels great to have them! I’ll be returning in the future when I need to replace them again!
Steve C.
The whole process was quick and easy.
Emma R.
Wonderful deal on the kit with foam and whitening pens. I was very happy that a discount was allowed to be used on top of that. Extremely quick preparation and shipping.
Response from Retainers DirectNov 2, 2023
Thank you for your glowing feedback! We're delighted to hear that you found value in our kit and were able to benefit from our discount offer. Our team works diligently to ensure timely preparation and prompt shipping, so it's great to know we met your expectations. Enjoy your whitening experience, and should you have any questions or need further assistance, we're always here to help.
Glenn S.
Easy to use online experience. Great communication. Prompt service.
Response from Retainers DirectNov 2, 2023
Thank you for the wonderful feedback! We're thrilled to hear that you had a positive online experience and appreciated our communication and promptness. At Retainers Direct, we strive to make every step of the process seamless and efficient for our valued customers like you. Please don't hesitate to reach out if you have any more needs in the future.
Marissa B.
Way better than the retainers I got after Invisalign through my dentist! Quick easy and fast delivery! Also half the price for replacements through my dentist!
Response from Retainers DirectOct 4, 2023
Thank you so much for sharing your positive experience with Retainers Direct! We're thrilled to hear that our product exceeded your expectations and that you found value in our pricing and delivery speed. It's our mission to provide high-quality retainers that are accessible and affordable. We appreciate your trust in us, and we're always here to assist you in the future. Thanks for choosing Retainers Direct!
Theresa M R.
This is my second set of upper and lower retainers. The first set was good, but this one is fantastic. It fits perfectly and is very smooth. I’m glad they sent my impressions this time so I have them to be used in the future.
Response from Retainers DirectOct 4, 2023
Thank you for your continued trust in Retainers Direct and for taking the time to share your feedback. We're elated to hear that your second set is a perfect fit! Continuous improvement is one of our core values, and it's always uplifting to know when we've made positive strides. We're glad you found value in receiving your impressions back. We believe in making the process as convenient as possible for our customers, and we're here to support your retainer needs for years to come.
Susan B.
Excellent company! The customer service responses are answered quickly, explanations about how to make an impression are thorough, and the products are well made and arrive quickly to your home. All of the employees I dealt with with made me feel like I was a valued customer!
Response from Retainers DirectOct 4, 2023
Your kind words have truly made our day! At Retainers Direct, we pride ourselves on delivering top-notch customer service, and it's heartwarming to hear that our team was able to make you feel valued. Our goal is always to provide clear guidance and ensure a smooth experience from start to finish. Thank you for recognizing our efforts, and please know that you are indeed a valued member of our community. Whenever you need us, we're here to assist!
Sydney E.
Everyone that I communicated with was very helpful and the retainer is perfect!
Response from Retainers DirectOct 4, 2023
Thank you for your wonderful feedback! We're delighted to hear that our team was helpful throughout your experience with Retainers Direct. Our primary goal is to provide both top-quality products and exceptional customer service, so it's uplifting to know we achieved that for you. Enjoy your perfect-fit retainer, and always feel free to reach out if you need anything!
