MW
I was really impressed by my experience…
I was really impressed by my experience with getting retainers through this company. I was hesitant to use an online company like this one due to stories I have heard, but was pleasantly surprised. Retainer's Direct was very communicative and quick to respond to any and all questions. I did not take my impressions right the first time, so they sent the tray back to me with specific instructions on how to correct the mistake I made the first time. When I got my retainers, the bottoms fit perfectly but the top did not. I sent an email letting them know, and they promptly got back to me with a new plan. I will be making a new top impression soon and the only cost I had to cover was for some extra putty.


