Retainers DirectReviews of retainersdirect.com

This is a great, affordable alternative to getting retainers at an orthodontist. I’m happy with the retainers I received. I had a bit of trouble finding instructions for the impressions (I think it came with a link to a step by step article and a video) and I wasn’t sure which to follow. I ended up following the steps and watched the video after doing the impression, and I realized I may have done it wrong. I should’ve pressed the mold down deeper—my retainers are not quite high enough in the back. But they still work! My fault. I’ll get it right next time, a year or two from now.

The communication was fantastic from the start. My initial impressions needed to be redone - I think the mold got smooshed in the mail. I hope they no longer suggest sending the impressions back in the padded envelope alone - they really need to be in a box. Once that was sorted out, the retainers were great. They fit and didn't hurt. They are not bulky. I'm overall very pleased with the experience.

The customer service was great. They responded very quickly and acted quickly. The retainer fits pretty well and gets the job done. Make sure your molding is very good to avoid any issues. The case it came with doesn’t fit my retainer and broke right away so make sure to have another case on hand just in case. Overall I’m glad I chose them instead of paying $600 at an orthodontist! Reliable and trustworthy.

Good service. I have my new teeth now. Too bad I had to sell the house

The retainer fits great, I was worried my impressions weren’t going to be good enough but you were able to adjust some spots that didn’t come out so great and fix it. I am happy to have my retainers again, the only downside is the case that came with it doesn’t fit my retainer inside.

I wasn't able to make the free shipping work on my iPhone. I reached out via email and next day had guidance on what browser to use and it worked!

The service was great. Shipping was fast. The only problem was that the instructions say to mix the two putties well. And after around 20 seconds it begins to stiffen. I was not able to bite down to make a very good deep impression and so my retainer does not show enough "tooth anatomy". I still wear it. But I'm going to have to do it again.

Ordered a set for each of my sons. Great quality retainers. Vendor is responsive. Timely delivery. However, making the molds not as easy as I thought. Putty hardens too quickly. Challenging to get the correct thickness so gumline is captured properly all around... Maybe more putty? Luckily, still had models from their orthodontist. Overall, good value!