Lenai
Retainers came in a timely manner and…
Retainers came in a timely manner and for perfectly!
Response from Retainers DirectJul 18, 2022
Hey Lenai, Quick and easy is the name of the game!
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Retainers Direct (retainersdirect.com) has 1,098 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Lenai
Retainers came in a timely manner and for perfectly!
Response from Retainers DirectJul 18, 2022
Hey Lenai, Quick and easy is the name of the game!
Kelsea E.
The timing, the quality, the customer service, everything was just excellent! I got my retainers within 2 weeks of ordering. The impressions were super easy to figure out and send in. The packaging was super cute as well!
Response from Retainers DirectJul 18, 2022
Hey Kelsea, Thanks so much for the review! It helps so much when our customers communicate. Hope we can help you again in the future!
Michelle D. E.
I recently ordered a clear upper retainer from your company and wanted to share my review of the product with you. I really appreciate the handwritten note as this is rare with companies these days. I was quoted $900 for a similar retainer through my regular dentist (with insurance) and that led me to search for options online. I am glad I went through Retainers Direct as I found the process relatively simple and in my opinion (I have had orthodontic work and several clear retainers in the past), this is a high quality retainer and efficient service. In the note, it states that there was a slight distortion with the molar impression, however I found that the retainer fit great. In short, thank you for an awesome product.
Response from Retainers DirectJul 18, 2022
Hey Michelle, Thank you for your kind words. I agree, I think the personal hand-written note adds a lot and lets people know we are here to help! Please reach out if we can ever assist you on a reorder!
phillip W.
The process went smoothly and the retainer fits great. I received it 15 days after placing the order which included waiting on the mail 3 different times and a holiday. One of the main reasons I went with Retainers Direct is that they keep a file of the impression which will speed up the process and provide a discount if I need to reorder.
Response from Retainers DirectJun 7, 2022
Hey Philip, I appreciate you taking the time to write this great review! The process can be quick and easy with great communication. We look forward to assisting you in the future.
Lijie Z.
very good service!
Response from Retainers DirectJun 7, 2022
Hey Lijie, Thanks so much! :)
Megan
Retainers Direct was really easy to use. The customer service was great and I am pleased with my purchase.
Response from Retainers DirectJun 7, 2022
Hey Megan, It makes it easier when customers, like yourself, are able to communicate throughout the process. Thanks so much for the great review.
Lionel
Great service and although I had slight messed up on the upper mouth impression for the retainers, they still provided quality service and made alterations for it to fit perfectly. Will definitely use this again.
Response from Retainers DirectJun 7, 2022
Hey Lionel, We appreciate you taking the time to write us a great review. Not all impressions we receive are perfect, but our team is great at making the right alterations. So glad we were able to assist you and looking forward to helping you in the future.
Mark W.
Easy to make the forms, easy to mail. I received the retainers quickly and they fit perfectly.
Response from Retainers DirectJun 7, 2022
Hey Mark, Thanks for the great review! We also save digital scans of your impressions so, in the future, if you ever need to reorder we have you covered.