Buy retainers from Retainers Direct today! Run by board certified orthodontists, our selection of clear retainers and whitening products come backed by the industry's best money-back guarantee! Shop now!
Retainers Direct (retainersdirect.com) has 1,098 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 771 reviews with 5 stars · Clear filters
Jackson M.
I ordered my retainer and it was a very quick and easy process. They guided me through how to take the impressions and were very attentive to my needs. The retainer fits perfectly and I would recommend this to anyone looking for a new retainer!
Response from Retainers DirectNov 22, 2022
Hey Jackson, we appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!
Jillian J.
It was very tricky for me but once I managed to get good impressions my retainers came and I have no problems so far! They even made a digital scan for future orders so I don’t need to go through the same process and I thought that was super cool!:)
Response from Retainers DirectNov 22, 2022
Dear Jillian, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.
nadia M.
I first hesitated to use an online website for my retainer but after reading the reviews I decided to try them. I wasn’t disappointed at all.. the procedure was fast . Got my perfectly fit retainer in about 10 days. Faster than the doctor office. Glad I did it
Response from Retainers DirectNov 22, 2022
Dear Nadia, thank you for letting us and the community know about your fantastic experience with us! We hope to see you again soon.
Wendy B.
I ordered the retainers and received them very quickly with instructions. I would highly recommend!
Response from Retainers DirectNov 7, 2022
Thank you for your 5-star review rating! We will be sure to share your review with the rest of our team.
Kyndra K.
I received my retainers in the mail today and OMG!! They fit perfectly without issues. I received a personal note from Mr. Richard stating there was slight distortion along the front teeth impression. They were able to fix the problem and still make my retainers. 100% recommend and definitely referring Retainers Direct to others.
Response from Retainers DirectNov 7, 2022
Thanks so much for your feedback Kyndra! It makes our day hearing about how much our customers love our retainers and the great service they’ve received from our team. We have passed on your review to our team and look forward to hearing from you in the future.
Sara H.
Unexpectedly needed to cancel order They were very responsive and orompt
Response from Retainers DirectNov 7, 2022
We are beyond thankful for your 5-star review. Thank you for sharing your rating with us and the community.
Susan J.
Great communication and feedback regarding impressions. They made me feel comfortable about the process (reassuring that they will take care of me throughout the entire process). Received my retainers with a personalized note making sure I was happy with the final product. The material is very high-quality. Sturdy, but comfortable. I know that my teeth will definitely stay in their positions using these retainers. I will 100% use retainers direct for my future retainer needs.
Response from Retainers DirectNov 7, 2022
Dear Susan, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Jonathan M.
Great customer service and a great product at a reasonable price.
Response from Retainers DirectNov 7, 2022
Your 5-star review means a lot to us. Come back soon!
