Jennifer L.
Great, reasonably-priced retainers with minimal issues
My experience with Retainers Direct has been great! My impression kit came very quickly in the mail (around 3 days after). The impressions were rather difficult for me to take in regard to tolerating holding putty in your mouth for 3+ minutes, but that's expected. Otherwise, it is an easy process if you follow directions carefully. I emailed Retainers Direct pictures of my impressions, and was told that they might have issues, but to send them in anyway. I was worried that I would have to order another kit, but the retainers came in the mail a week later (quite quick!) and they are near perfect! I don't know how they fixed the issue with only minimal distortions but they did! The distortions are so minimal that they should not affect the retainers' ability to keep my teeth straight, and the retainers look great overall. The retainers also feel sturdier than those I get from my orthodontist, and at much more a reasonable price! Overall, I am very pleased with this service.
Response from Retainers DirectDec 21, 2022
Hey Jennifer, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.