Retainers DirectReviews of retainersdirect.com

I can’t say enough. I was scared to have my retainers made by mail order but to my absolute surprise they were perfect. I received a note that there was a modification made so was worried, I put them on and they fit better then my original ones. So happy will use them again and I am having my Daughter order a pair as well.

Customer service was great. Replied back and answered questions in a timely manner. Would definitely order from them again.

Great service and they make great retainers. They were super responsive when I was making my impressions at home and had questions, and they made the perfect adjustments on their end to make sure my retainers fit. Highly recommend! One thing - I do wish they supplied me with two cases, given that I purchased two sets of retainers. Seems like an obvious thing to include.

The retainer mold kit arrived promptly. I will get my teeth molds made this weekend and return. Looking forward to getting new retainers.

I lost my retainer and my dentist charges over 400 for just one this is so on my budget and there so honest and clear about everything I love the communication!!!

They fit great!

Retainers Direct makes getting a new aligner fast and easy. The kit arrived quickly and the instructions were clear. I had my dentist's office help me with making the first impressions... however I think they got smushed in the bubble mailer during shipping to the lab. My first aligner arrived ill-fitting and even looked obviously squished (the central incisors were much shorter than my actual teeth are). Upon messaging the company, they instructed me to take another impression and they would remake it right away. This time I took the impressions myself and sent it in a *box* to the lab, to ensure the impression wouldn't get squished in transit. The lab turned it around within a week and I had a PERFECTLY fitting retainer! So while there was a hiccup with the first try, they definitely did a great job with the second one. They also have fantastic communication. Skip spending hundreds of dollars on retainers from your dentist and just use Retainers Direct!

I was nervous about using a mail order retainer service due to the task of a self-made impression, but a replacement retainer with my orthodontist cost $200 so I thought it was worth a try. We received the kit within just a few days of ordering, and the instructions were great. Not only written instructions, but helpful pictures available online plus a video! Additionally, we sent pics of the impressions to get feedback prior to shipping back. The communication was great and when we received the retainer it was a perfect fit. The whole process was completed in 2 weeks which is important. Also this was for my 15yo son so I was nervous about being able to get the impression right for him, he has a small mouth and can’t do bitewing X-rays at the dentist, but the whole process was successful. I would definitely use them again. It’s the exact same quality you would receive from the orthodontist.