Corey M.
It's good
I've been a customer for a while and had seen some ups and down. Now they resolving customer issues super fast, it's good.

Welcome to the Retail Market, the online retail store designed to simplify your shopping experience. Our massive catalog collections and shelves are stocked with an extensive range of products handpicked for their quality, style, and innovation. Whether you’re looking to spruce up your home, outfit your office, create a chef-worthy kitchen, or make the most of the great outdoors, you’ve come to the right place. At the Retail Market, we believe in the power of choice. That’s why we offer an extraordinary assortment of items across multiple categories including Home, Kitchen, Office Products, Furniture, Outdoors, Business Supplies, and Toys. Each of our departments is curated to bring you the latest trends and top brands, all to make your shopping experience hassle-free and enjoyable.We understand that online shopping requires trust. Rest assured, your safety and satisfaction are our top priorities. We implement strict security measures and a straightforward return policy to provide you with a shopping environment as secure as it is convenient. Our dedicated customer service team is always ready to assist you with any questions or concerns as soon as you contact us.At the Retail Market, we don’t just sell products – we strive to deliver joy and satisfaction right to your doorstep. Our mission is to make your life easier, more stylish, and more fun. Whether you’re buying an essential item for your home or seeking the perfect gift for a loved one, we’re here to make sure every purchase is a success.So why wait? Dive into our exciting world of quality, variety, and value.Happy shopping!
The Retail Market (retailmarket.net) has 246 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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Corey M.
I've been a customer for a while and had seen some ups and down. Now they resolving customer issues super fast, it's good.
Ethan S.
Alick quickly addressed my previous issues and made sure I was satisfied. It's clear they are working hard to earn back trust and it's working. Keep it up👏
FieryAutumn
The only reason I didn't do 5 stars is because my order was "slightly delayed" and I didn't know about that for 3 weeks. However, once I contacted the company to ask about it, it was resolved immediately. It just got stuck somehow, which happens sometimes. Otherwise, good buying experience.
Response from The Retail MarketNov 6, 2023
Hi Cheryll. Thanks for taking time to leave a review. We appreciate the feedback and will use it to improve. Our Order team did investigate and noticed an issue with our automation and fulfillment workflows which caused a number of orders to get in to "Slightly Delayed" status. Unfortunately, at the time, we had no checks in place and had no way of knowing until a customer reached out, as was in your case that the customer care associates would escalate the issues to our Order team. Anyway, we have since added alerts and checks that will alert both the customers and our teams when an order exceeds it ship by date. We're sorry about the delay that occurred with your Order and hope it does not happen again. Have a great day and week ahead.
Robert
I was very happy with the end result. My only problem was that they didn't order it right away. For some reason my order got put on the bottom of the pile. I had to call and ask where it was.
Response from The Retail MarketNov 6, 2023
Hi Robert. Thanks for taking time to leave a review. We appreciate the feedback and will use it to improve. Our Order team did investigate and noticed an issue with our automation and fulfillment workflows which caused a number of orders to get in to "Slightly Delayed" status. Unfortunately, at the time, we had no checks in place and had no way of knowing until a customer reached out, as was in your case that the customer care associates would escalate the issues to our Order team. Anyway, we have since added alerts and checks that will alert both the customers and our teams when an order exceeds it ship by date. We're sorry about the delay that occurred with your Order and hope it does not happen again. Have a great day.
John R.
The pricing is definitely better than a similar item on Amazon.ca probably because it shipped from the US. I did love the Milwaukee set I got from here but had to pay extra fees to Fedex. Shipping speed was just okay (selected standard and got it in 9 days).
James W.
Impressed with the coupon codes and deals available. Fast shipping too. One wrong item received but customer service handled exchange quickly and politely. I believe The Retail Market can be better though.