Charlie H.
Going to slow
I just feel like it's not happening quick enough...I have 8 to settle and you've only done 2 in a little over 6 months now...
Response from ResyncApr 10, 2026
Thank you for taking the time to share your feedback with us. Your comments have been shared with upper management for further review. We understand how it can feel frustrating when progress seems slower than expected. Because this is a debt relief service and not a loan, we are only able to resolve accounts as funds become available and as accounts fall behind enough to be eligible for settlement. The timeframe provided at enrollment represents the estimated amount of time needed to fully settle and pay off all enrolled accounts. As funds continue to build in your account, we will keep working to negotiate and settle your remaining debts. If any part of this process or timeline was not fully understood at enrollment, we would welcome the opportunity to review your concerns in more detail. Please feel free to contact us directly so we can assist you further. Phone: 949-656-3891 Email: [email protected] We appreciate you bringing this to our attention and remain committed to addressing client concerns with care, transparency, and professionalism


