Antonia De L.
This company has proven to be a Scam
This company has proven to be unreliable, with subpar customer support. They made numerous promises but failed to deliver on them. After being with the company for just two months, they settled two accounts and processed two payments: one for $27.05 and another for $50.00. During this period, I paid a total of $1,292.82. Unfortunately, I have been informed that I will only receive a refund of $14.00, as they claim the remainder of my funds were allocated to their fees.
Response from ResyncMay 14, 2026
Thank you for sharing your feedback. We are sorry to hear that your experience did not meet expectations. We understand your concerns regarding the status of your account, the payments made, and the refund amount provided. Debt settlement programs are designed to negotiate eligible enrolled accounts as funds become available. Any fees assessed are based on the terms of the agreement and the services performed after settlements are reached and processed. We understand that account activity, settlement payments, fees, and refund calculations can feel frustrating or confusing, and we welcome the opportunity to review your concerns in more detail. Please feel free to contact us directly so we can assist you further. Phone: 949-656-3891 Email: [email protected] We appreciate you bringing this to our attention and remain committed to addressing client concerns with care, transparency, and professionalism.