ResyReviews of resy.com

I would give a negative star rating, but that isn't available. Got charged for 1 reservation when I wanted 2. Clicked the back button and changed it. I then get an email confirming the 1 reservation. Then I received another email verifying the reservation for 2. There is a no refund policy. What makes me angry there was no prompt to continue to make the reservation! No clear message about the no refund policy. Will Never Ever use this site again! Pure trash! I now have 3 reservations to the Wayside Inn, in Sudbury, MA for June 19. For the Sock Hop event. Because of this experience I don't want to go. I am now out $195!!! This is ridiculous! Predatory behavior!!! Will never go to the Wayside Inn again!

If you register with telephone they always write automatically after the country a 0. if you register with e-mail no code is coming. How can company’s work with Resy ?

Terrible it’s the worst app ever developed in the history of the world go f urself resy

When trying to deal with an issue, you will just get sent around to different associates who don’t read your email and send you back to the original help center email address. I’m deleting my account

This app SUCKS. It forces you to seek reservations weeks in advance, only to charge you if you have a chance in plans. The whole concept is a scam. There's never any proof of how many available reservations a restaurant has, if any.

Try as I might--email, phone, password reset--nothing works to login to this gatekeep for restaurants. What ever happened to picking up a phone and calling?

The website consistently performs poorly. The times for reservations won't appear. I'm not sure why restaurants partner with a site that barely works, and where customers can't make a reservation many times. I have made reservations on the site several times, and it's always drama. Many times I can't get the restaurant calendar icon to work so I can proceed to make a reservation, but refreshing a few times will get it to work. Today was the absolute worst, with it not working at all. Am giving up and can hopefully call the restaurant to make it work

American Express Platinum offers a $100 credit to use Resy quarterly. In December, I made a reservation at the Hermitage Hotel in Nashville for Christmas Brunch. We arrived, the service was horrible (waited a long time to be seated with no one at the podium to welcome us & the waiter was non-attending, the food was horrible (cold, waterlogged). Jimmy the manager was the saving grace. He did the right thing and backed out our bill. However, I lost the $100 credit that was promised for using Resy. And Amex would not credit me. I will only use Resy to get my quarterly credit going forward and other reservation services like Open Table for all my other reservations. This is not cool. I used Resy. I did not get the credit. Period. It is not my fault the experience was sub par and the manager was a professional. If I would have had $1 go through I would have gotten my $100. Do I have to call the hotel and ask them to put back through a $1 charge? Not doing that. It's now a dead conversation. Shame on you Amex Platinum for not stepping up.