Resy connects you to the best restaurants in the world
Resy (resy.com) has 139 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Showing 128 reviews with 1 star · Clear filters
nicole J.
Wanted to make a reservation but had to sign up first. Was never able to sign up. Tried several times. Pretty much sucks! It should not be so difficult to make a dinner reservation. Calling restaurant is a much easier way.
Liz C.
Like everyone else, I’m in a circular line of frustration. Will now try to call the restaurant
Douglas James W.
Resy is a shoddy buggy unreliable mess. It will take your mobile and email address, and then bizarrely link your mobile to another (seemingly random) email address, preventing you from logging in and managing or cancelling your reservation. Only email support is offered, and don't expect a prompt reply. No one should be using Resy, it's total garbage. Not restauranteurs, not diners. Restauranteurs will lose business due to customer dissatisfaction and frustration. Don't entrust your credit card details to them, as you'll get illegitimately charged when you can't login to cancel, even if it's before the cancellation deadline (due to Resy's technical failures).
David M.
I would not give resy even one star. If you have previously made a reservation using resy, it won’t let you make a subsequent reservation. Crap.
Giorgia
It’s always so difficult to book anything. Email not valid, email already in use, password not correct, can’t change the password because the email doesn’t work. Absolute joke
Victor
Literally given up booking at two different restaurants now, it’s so had to use. It won’t let me use mobile, so I create an account. The recaptcha then doesn’t seem to work on safari. Utterly crap
Vincent
I would give a zero if I could. I made a reservation for a birthday dinner at OddDuck on Austin for 5:30 PM today and never recived an email from the restaurant or resy. Curious about that and logged in to resy and no reservation showing. This app socks. Stay away from booking at any restaurants using this service. Now all that is available is bar and patio when it is 100+ degrees outside.
Melike E.
Zero service. Cancelled a booking and still got charged $150 per person as cancellation fee. Contacted them for them to rectify and they blatantly ignored my request and stated there was nothing they could do. Will not book any restaurant in the future which uses this service