ResyReviews of resy.com

Resy won’t even take my details to set up an account? I’m definitely not a robot, I know my details , yet it keeps deleting my details . We just a small group trying to book dinner how hard can it be to set up an account Open table is much better & I have contacted the restaurant

Lost my reservation again ! Not reliable - your dinner plans are ruined because you don’t have the reservation you booked. American Express should be ashamed of themselves for being associated with such a miserable system. Unbelievably bad !!!!

I hate Resy! First of all, it doesn't have an Android app. When I try to use it, it isn't easy getting the correct city. Then it just spins around and then times out. Open Tabke is so much easier to use.

The worst platform, I don’t even know why all restaurants are using them now . Where is open table? Can’t cancel or manage booking every single time when I want to do it, the flat form just go back to main page.

I have used my credit card to book table for a restaurant with Resy yesterday (10/4) afternoon. Starting from the evening I have continuously received a few transaction requests from the credit card bank, meaning that my credit card information has been stolen. As I haven’t used that credit card in the past three months until my booking with Resy yesterday, it’s believed that the info was likely stolen from my booking with Resy. Although I suspended my credit card after I saw the unauthorised payment requests, I’m still receiving many more sms notifications for payment requests. I have contacted Resy via email to report this issue. However, in the email they only emphasised that they used a validated service provider and no chance the users’ info can be stolen. Well…my card info has just been stolen on the same day with the booking with Resy. From the email reply I highly doubt if they will do anything to help or fix the security issues. So, please do not use Resy. Don’t risk your bank account info by just booking a restaurant.

It’s honestly surreal to come across a booking system that is supposed to simplify the system for restaurants and yet dies the absolute opposite. Clunky, unwieldy, and under the impression it’s the protector of some kind of pirates treasure in its constant verification and re verification when all I want to do is book somewhere to eat. Just awful. I guess the only saving grace is that restaurants will read the many many many awful reviews and use someone else. Or even go back to installing a landline.

It charges money to do poorly what the restaurant has always done for free. Useless parasite of a company.

You are not transparent. I want to read customer reviews and your system blocks that. Seems like that's a ploy to attract restaurants as clients (and protect them!) since negative customer reviews are never posted. I will no longer patronize restaurants that only contract with RESY.