Michael
Bar None this is the WORST Resume…
Bar None this is the WORST Resume Service I have ever received in over 25 years. You put all out on line you never or very seldom answer an email. I asked on earlier to get answers by email and you have refused to do that. Also you refuse to speak to your clients so that a properly resume can be prepared. So to say I am very disappointed is an understatement. Worst value for money spent on an unacceptable service.
Response from Resume Writing GroupJun 4, 2020
Hi Michael, After providing two top-notch resumes and a LinkedIn profile based on our 17 years of professional experience, we were disappointed to read your review stating your dissatisfaction with our service. Up until we read this review, we were under the impression that you appreciated the documents we created for you because you told us on several occasions that you approved of them, and because you kept purchasing additional services with our company. We do not understand why you state that we wouldn’t provide answers by email or speak to you about the resume. At the beginning of the writing process, we asked you many times to provide the information required to write a Federal Government resume – after receiving no response to our questions, we contacted you by phone and took the extra time to explain what we needed and why we needed it. Once your resume was completed, our senior resume writer clearly answered every question and let you know that you could ask for revisions. For example, your writer sent you the following: “I look forward to receiving your edits and will be happy to work with you in accomplishing those changes.” Instead, you stated clearly that you accepted the resume in its current form and provided no indication that you disapproved of any aspect of our service We also communicated with you several more times via phone and through our Live Chat service, each time clearly explaining our processes and providing any assistance you required. The hands-on service we provided for you is second to none in the industry, which is why we have a 98.4% success rate and hundreds of positive reviews from our clients. We have reached out to you regarding your review and have not yet heard back, though we will be happy to work with you at any point to do all we can in assisting with your career. Regards, Dave Bramlett – Resume Writing Group [email protected]