Michele M.
Do not recommend
The person that wrote my resume had no concept of what a mortgage closer is. They used sensationalized verbage such as "Spearheaded audits...", I did not spearhead anything in that particular role, and added a skill set I used at only 1 job to every job list on my resume. Again no concept of what a mortgage closer does. It was a complete waste of $150 and I have to now write my own resume. Do not recommend.
Response from Resume Writing GroupJan 14, 2025
We were sorry to read this review from the client. With every order, we include free unlimited revisions for 30 days, when the client received her resume, she asked for one revision that we promptly made. However, she never mentioned to us at any point that she didn't like the word "spearheaded" in her resume. If we had known that - or - if the client had asked us to change it, we would of course have changed that for her. We also don't understand her comments about her writer having no concept of what a mortgage closer does. The writer on her project actually specializes in resumes for the lending industry and has successfully written hundreds of resumes for every level within the mortgage process. With every customer, we go above and beyond to try to ensure each person has a satisfactory experience. To do this, we need to know if there is a problem. If the goal is to get a great resume, we encourage anyone who has a concern or needs assistance to reach out to us so that we can try to help. At Resume Writing Group, we use entirely in-house, USA-based writers to craft every single resume. Additionally, our customer service staff is entirely based in the USA, and we are available via phone, email, live chat, and ticket support.

