Mark B.
I am not real impressed with the…
I am not real impressed with the service and communication I received with Resume Mansion. I have applied for several jobs for which I am qualified, with absolutely no response from any potential employer. When I reached out to Resume Mansion for help and possibly to review the resume just written, I heard nothing. The resume designed for me was not for experienced people in the industry and believe that I wasted my money.
Response from Resume Mansion LLCFeb 28, 2025
Thank you for sharing your experience, and we're sorry to hear that it did not meet your expectations. We take your feedback seriously as it helps us to improve our services and customer support. At Resume Mansion, our goal is to craft resumes that not only reflect the unique experiences and skills of our clients but also resonate with potential employers in their respective industries. We apologize if the resume we provided did not adequately reflect your level of experience or the industry standards. We are concerned to hear about the communication issues you've experienced. Typically, we ensure prompt responses to all client inquiries, especially those concerning follow-up support and revisions. It's disappointing to hear this was not your experience, and we sincerely apologize for any oversight. We are investigating this matter to ensure that it is addressed promptly and does not recur. We understand the importance of a professional resume in securing job opportunities and would like to rectify this situation. We invite you to reach out directly to our customer service team, who will prioritize reviewing and revising your resume to better meet your needs and industry requirements. Thank you again for your feedback, and we hope to have the opportunity to restore your confidence in our services.