김서진
Charged KRW 59,000 without consent! Demand immediate refund
I paid a small one-time fee just to download my resume once, and I was never properly informed that this would turn into a recurring subscription. Today (October 16, 2026), I was suddenly charged KRW 59,000 without any prior notice or consent. I have NOT used the service at all since this charge occurred, and I immediately canceled the subscription and emailed customer support requesting a full refund. If you do not process a 100% full refund of KRW 59,000 immediately, I will file an official chargeback dispute with my credit card company for deceptive recurring billing. Please check my support ticket and refund my money immediately.
Response from ResumeBirdOct 15, 2026
Dear Cindy, I hope you're doing well! We kindly request that you share your thoughts on our previous offer. Your feedback is crucial in helping us ensure we are meeting your expectations, and we want to make sure everything aligns with your needs. We truly value your opinion and look forward to hearing from you soon! Best regards, ResumeBird Customer Support




