Terrible company. Tried to get them to build a new resume with professional IT writers however they did a terrible job. Sentences that made no sense, spelling and grammar mistakes and extra bullets, likely from AI sources. Had them try twice and both times the resumes were bad looking and not usable. I was offered a 30% refund which is insulting. DO NOT USE THIS COMPANY! Scammers!
MA
Maxanito
Worst resume I have ever seen
They took my existing text and poured it into a template, which looked terrible. I kept asking for changes, but it was cramped and ugly. I gave up. They only give a 30% refund for doing close to nothing. Don't waste your money.
AJ
Arsalan J.
Do NOT use Resume 101 AT ALL
This is NOT a professional resume writing service. They do not have the knowledge or skills to write a PROPER resume. They took my existing resume, and simply put it in a "pretty" template. I ended up with a document that was far worse than what I had made myself. Absolute waste of money. This is nothing short of a SCAM.
SU
Sam U.
Worst resume writing experience I had
The overall process is very substandard to other CV writing services. Writers usually ignore 50% of the requests you send them, they mess up spacing in your resume, place made-up years/dates, in process of revisions the stuff that was already fixed went wrong again - for example, they removed my photo from my resume by accident, I asked them to put it back, they did and the spacing of the whole left side of interview was messed up (text overlapping etc). This whole process went over period of 3 weeks.
I am giving them 1 star for consistent efforts to fix their mistakes and not give up on the process, however, everything else was very disappointing.
Response from Resume101Apr 15, 2023
Dear Reviewer,
Thank you for your feedback!
We are sorry to hear that you faced an issue with your order.
Please, contact us back via email [email protected] and tell us your order number. We will gladly find an appropriate solution for your case.
Best Regards,
Resume101 Team
BR
Bret
Resume101.org writes garbage
Resume101.org writes garbage. They don't appear to value their clientele and seem solely concerned with you clicking the "approve" button.
I was looking for a resume writing service to re-write my professional resume prior to a job search. I found that many of the good sites were significantly more expensive than what I found on resume101.org.
I felt it couldn't be that expensive to achieve the same outcome, but in hindsight, you get what you pay for.
After waiting the six(6) days for the re-write, the first draft was an extremely poorly formatted word document template; it didn't even include all of the relevant information from my source resume. After rejecting the first draft, they sent me something that at least didn't look worse than my existing resume. There were some weird sentences in the document though. Throughout this discourse, they kept calling it a "paper". The interactions with their support team do not seem like you are talking to a native english speaker.
Before clicking approve, I asked about the LinkedIn profile update I had purchased. Not only did they send me credentials to SOMEONE ELSE's PROFILE, it wasn't complete and didn't include any resume components. They didn't provide content to which I could update MY profile.
When I asked about a refund, they kept delaying. I said I wanted to see the finished resume without the very distracting watermarks of their draft and they said I would have to click "approve". So I clicked approve and got the draft. It still needed work (think word document template again).
I never got my LinkedIn profile updated and they referred me to their customer service agent of [redacted] who argued with me for several days over email. Not only did this customer service agent discourse prove unfruitful in getting a refund since they didn't fulfil my request, it was aggrevating.
Don't choose this resume writing service. Spend the money and go to a more professional shop.
Response from Resume101Feb 15, 2021
Dear Bret,
Thank you for your feedback!
We are extremely sorry to hear about your experience.
Please, contact us back via email [email protected], and we will find an appropriate solution for your case.
Best regards,
Resume101
ST
Stephanie
DON’T NOT USE THIS COMPANY!
DON’T NOT USE THIS COMPANY!! THEIR WORK IS SHOCKING & THEY WONT GIVE YOU YOUR MONEY BACK
If i could leave 0 stars i would!
I paid $222.26 to resume101 to write me a cover letter, resume and improve my LinkedIn profile, as I already had one. After 15 days of waiting I received 2 documents that were totally useless and no change to my LinkedIn profile even though the writer said they had made alterations. None of which I could see.
When I first looked at ‘Resume101’ I was having problems making payment online, within seconds I received a phone call from +1 888-244-6213 telling me how to make payment and that she will make it easier by sending me a link. The woman on the other end was definitely of Asian origin and now I have asked for a refund I have had to wait 5 days (and I’m still waiting) to get a final response about my refund.
The resume was filled with grammatical errors, poor punctuation, made up information and also removed information relative to the industry I hope to work in. The layout was atrocious, there were margins along the side which had no purpose, the colour and banner design was ugly and not fitting to the industry I am trying to get work in, the education section was split over 2 pages making it look terrible and headers were changed to poor alternatives e.g. what used to be ‘achievements’ is now labelled ‘other activities’. After expressing my feelings to support I was offered for someone professional to take over. The package I paid for was called ‘Professional’. I told them ‘why would I want another person to write my resume, cover letter etc if the first person was so awful, I want a refund’. Even the person in support couldn’t word their responses without grammatical errors and included unnecessary punctuation. After a week of demanding a refund they wouldn’t even refund me the full amount, I only got 80% of my original payment. What a joke!!!!!
Response from Resume101Nov 11, 2020
Dear Stephanie,
Thank you for your feedback!
Unfortunately, we can't find your order with our service.
At this point, we can't reply directly to the matter you raised in your review.
In general, there are some inaccurate facts posted by you. First of all, we are a US-based company. As United States citizens living in 2020, we have no racial, national, religious, or sexual biases.
For sure, we have Asian employees, and we are proud of it. In our humble opinion, it is unethical to judge someone by their origin.
Secondly, it is possible to face some difficulties while processing payments.
There are the most common of them:
- insufficient account balance;
- Invalid CVV code used;
- Some restrictions designated by the bank.
Hence, our support team is trying to resolve the issue at their earliest convenience to ensure the client never wastes time. All the supported payment methods can be reviewed on our website www.resume101.org.
Unfortunately, we can't provide any direct information regarding the documents you received, as you didn't provide any information to trace your order within our system.
Of course, it will be a false claim to say that we never made a mistake. Even though we are working hard to improve our service 24/7, we are human beings prone to make mistakes.
Hence, we are always ready to compensate for your bad experience.
Dear Stephanie, please, contact us back via email [email protected]. Our representative will check your case and address the issue.
Best Wishes,
Resume101 Team
CD
CD
Not What I Paid For
The Web site claims the writer will be knowledgeable in your career field so the resume will be written well. I had to send the first draft back for revision due to many errors. It was actually revised not by the first writer, but by someone else. It came back in an hour with even more errors. The second person who "revised" the resume just cut and pasted my notes. There were numerous punctuation errors, awkward phrasing, spelling errors, grammar errors, too many spaces between words, and many other errors. I didn't accept the resume and requested a refund. I have been getting the run around when trying to get my money back. I keep getting told that Manager Bob is the only one who can refund my money. I was told by "Customer Service" that he has contacted my by email, which he never did. I called and was told he would call me. He never did. It has been extremely frustrating when trying to get a dispute resolved.
Response from Resume101Mar 21, 2020
Dear CD,
Thank you for your feedback!
All the documents completed by our writers usually checked by our Quality Assurance departments before delivery. This procedure guarantees the TOP quality of the product.
Usually, we are facing difficulties with the order where the customer can't clearly identify requirements. Unfortunately, this is a typical case when the customer is expecting some significant changes in the files provided. Still, unfortunately, we can't make up any information and work with the one provided by the customer.
Please, contact us back via email [email protected], and we will try to find a proper solution for your case.
Best regards,
Resume101 Team
RE
Robert E.
Horrible Experience. Stay far away!
I decided to choose Resume101 to redo my resume based on the high quality samples shown on your website. What I received looked nothing like these samples and I am left to believe this service is some sort of a scam run from outside of the country. When I asked for a supervisors name and contact number for this company, they refused to provide any information. This is a huge red flag!
I gave 3 different 'professional' resume writers from this company an opportunity to produce my resume/cover letter and each one produced a result was worse than the original resume that I submitted for revision. I would be embarrassed and ashamed to submit any of these resumes to an employer. The first resume looked like it was written by a 5th grader with horrible grammar and nonsensical sentences. The second and third writers largely copied and pasted my existing resume into a slightly different format, leaving a large number of obvious grammatical, formatting, and spacing issues. In addition, the cover letters made no sense in relation to the jobs I was applying for and it was obvious the writer had no knowledge of the IT industry.
They eventually did give me a partial refund, but I urge everyone to not make the mistake that I did and stay far away from this company.
Response from Resume101Feb 13, 2019
Dear Reviewer,
Thank you for your feedback!
We are extremely sorry for the bad experience caused by using our service.
This is a rare case, as we always provide the best quality papers and we have proficient writers, who are always ready to handle your paper anytime.
Please, contact us back via the e-mail [email protected] and we will find the solution for your case.
Best regards,
Resume101 Team