Anon
Please keep restream professional - Have been streaming for years using…
Have been streaming for years using restream, for the first time they have added a pumpkin icon where our assets are - preloaded videos and images are, now I guessed where it was, but for those on the team who may not be able to discern it clearly - this was a problem, the platform had especial glitches today, freezing when the livestream was inadvertently ended and not reverting to the Orange/Red 'Go Live now', so we would know it had stopped streaming. Please keep the platform professional with consistent icons, it is not necessary to make the functional icons seasonal. We have seen the Christmas overlays last year, thank you. However some users like ourselves are using restream for corporate purposes in a team setting.
Response from RestreamNov 1, 2023
First off, thank you for taking the time to provide your candid feedback. It's clear you've been with us on quite a journey, and your input is essential in making Restream the best it can be. I totally get where you're coming from with the seasonal icon update—simplicity and consistency are key in a professional setting. It's crucial that our platform is intuitive for every member of your team, and it seems we may have missed the mark this time. I'll be taking your comments to heart as we reassess our approach to seasonal changes in the UI. Please know our intent with seasonal graphics is to complement rather than complicate your streaming experience. On the technical side of things, the glitches you've mentioned are definitely not up to our standard. We would love to get to the bottom of this, and for that, we need a bit more information about your account and setup. Would you be willing to connect with our tech support to get it resolved? Your experience matters to us, and we want to ensure that Restream remains a professional and efficient tool for you and your team. Thanks again for your support and for holding us to a high standard. - Anya, Director of Product Marketing