RestaurantwareShop 3000+ restaurant, catering & bakery supply product at great prices and fast shipping. Eco friendly plates, skewers, mini dessert cups, take away and food truck containers.
Restaurantware (restaurantware.com) has 806 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Food Production · Gainesville, Florida
Excellent
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Excellent
Showing 108 reviews with 1 star · Clear filters
Carlos V.
I order form Canada... I didn’t know I had to pay over $150 American dollars for customs... even though I’ll all ready paid delivery fees..... It would be nice to have a note if you order form out side the USA when placing your order I understand it’s on your policy but no one will go and read that and then order.... I should of just order form Amazon Same price
Kathy G.
Ordered small dessert cups based on listed measurement. When cups arrived they were much smaller than the listed measurements. Asked to return. Was told I had to send photos of cups being measured to prove they were not the size listed. Did what was asked and never heard from customer service. I can not use the cups as I need a specific size and they are too small.
Katrina A.
Horrible not easy to assemble no instructions. Don’t waste money
Response from RestaurantwareJan 25, 2021
Thank you for your feedback. We apologize for the inconvenience you've experienced. Please feel free to reach out to our customer service team via phone at 800-851-9273 or via email at [email protected] for further assistance.
Darjanae G.
Bottles are a little less than 12oz!!! I measured and it’s NOT 12 oz
Response from RestaurantwareDec 27, 2020
Thank you for your feedback. We apologize for the inconvenience you've experienced. Please feel free to reach out to our customer service team via phone at 800-851-9273 or via email at [email protected] for further assistance.
unhappy
Poor quality plates to return. Making me pay freight both ways and restocking fee. Awful.
Response from RestaurantwareDec 16, 2020
Thank you for your feedback. We apologize for the inconvenience you've experienced. Please feel free to reach out to our customer service team via phone at 800-851-9273 or via email at [email protected] for further assistance.
Sioux T.
Haven't received my order, yet twice asking for my review. Review of "nada"? All I wanted was a catalog.
Response from RestaurantwareDec 16, 2020
Thank you for your feedback. We understand your frustration. All carriers are currently experiencing delays due to increased package volume amidst the ongoing pandemic and holiday season. We are working diligently to ensure orders are shipped in a timely matter so you can receive your products as soon as possible. Thank you for your patience.
Jimmy S.
My order was really late. Im never going to order from this buisness again.
Response from RestaurantwareDec 16, 2020
Thank you for your feedback. We understand your frustration. All carriers are currently experiencing delays due to increased package volume amidst the ongoing pandemic and holiday season. We are working diligently to ensure orders are shipped in a timely matter so you can receive your products as soon as possible. Thank you for your patience.
Marylou J.
I haven't received it.
Response from RestaurantwareDec 16, 2020
Thank you for your feedback. We understand your frustration. All carriers are currently experiencing delays due to increased package volume amidst the ongoing pandemic and holiday season. We are working diligently to ensure orders are shipped in a timely matter so you can receive your products as soon as possible. Thank you for your patience.