John M. C.
One of the worst shopping experiences.
One of the worst shopping experiences I have ever had. The picture on their site was completely different from what I received. The picture looked like very nice looking red wine glasses. What I received were stock, plain glasses. When I tried to return them I attempted to on the website and was not able to perform this task. When I called the representative informed me there was a 20% restocking fee which I was not able to find on their website until I received a direct link from the representative. I was also told they would not refund my shipping nor pay for my return shipping charges. I found this completely unacceptable from multiple fronts. I will NEVER shop from restaurantware.com again and will inform as many people as I can of this unpleasant experience.



