Camille C.
Wasn't delivered on the date promised
Wasn't delivered on the date promised

Shop 3000+ restaurant, catering & bakery supply product at great prices and fast shipping. Eco friendly plates, skewers, mini dessert cups, take away and food truck containers.
Restaurantware (restaurantware.com) has 806 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Showing 31 reviews with 2 stars · Clear filters
Camille C.
Wasn't delivered on the date promised
Kim N.
Follow through is missing, for either a mistake made or an intentional substitution.
Julia Q.
My items were broken upon delivery.
D S.
THE SHIPPING COSTS ARE OUTRAGEOUS - THEY DO SHIP QUICKLY BUT WAY TOO MUCH CHARGED FOR SHIPPING
Response from RestaurantwareFeb 6, 2020
Thank you for your feedback. We apologize for the inconvenience you've experienced. Please feel free to reach out to our customer service team via phone at 800-851-9273 or via email at [email protected] for further assistance.
PATRICK H.
Your web site is set up to "add" items to your cart when you click the button. Then you need to go back and edit all of the content in your basket. Seems a little dishonest to me. I would order 5 cases of an item and in my basket would be 8 or 10. Also, your search engine is clunky. I had the exact skews and it would take me to another item, sometimes. In the search engine you can't backspace or it will take away all of the digits, like I said: clunky.
narciso L.
One star for the product available and only one more for not being able to have the ability to place orders get an invoice and accounts payable paying for it. Hopefully soon that changes. There are a lot of items we need that you guys carry
Response from RestaurantwareApr 5, 2019
We are very sorry for this inconvenience, and our customer service team will reach out about payment options.
Marie
Unfortunately the wrong item was sent.
Response from RestaurantwareJan 18, 2019
Hi Marie, Very sorry for this inconvenience. If you haven't already, please contact our customer service department to get this worked out. [email protected]