RestaurantwareShop 3000+ restaurant, catering & bakery supply product at great prices and fast shipping. Eco friendly plates, skewers, mini dessert cups, take away and food truck containers.
Restaurantware (restaurantware.com) has 806 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Showing 108 reviews with 1 star · Clear filters
Holly P.
I accidentally bought the wrong size pan and to return it I would lose over $25 with restocking fees! Absolutely ridiculous!
Response from RestaurantwareApr 27, 2022
Thank you for your feedback. We apologize for the inconvenience you've experienced. Please feel free to reach out to our customer service team via phone at 800-851-9273 or via email at [email protected] for further assistance.
charles
I ordered pastry tarts that came in mostly broken for a event. They refused to refund my money
Response from RestaurantwareApr 25, 2022
Thank you for your feedback. We apologize for the inconvenience you've experienced. Please feel free to reach out to our customer service team via phone at 800-851-9273 or via email at [email protected] for further assistance.
Pris
The picture on the walmart.com website was not very clear, neither was the description. I ordered and received the lids, but they are not even close to what I expected. Now I will return them as I do not have a use for these. sorry
Response from RestaurantwareApr 4, 2022
Thank you for your feedback. We apologize for the inconvenience you've experienced. Please feel free to reach out to our customer service team via phone at 800-851-9273 or via email at [email protected] for further assistance.
ME
After the pain Restaurantware.com gave me for a simple return, Restaurant ware.com wants me to rate my satisfaction with this company? I don't think so.Restaurantware.com deserves a minus star. I sent six emails and proof that the company I purchased the item from was not responsible for the return, Restaurantware.com took over a week before sending me a return label, That could have easily been done with my initial email. Therefore, I will not recommend nor will I be shopping with Restaurantware.com again.
Julian
This was a gift that arrived broken beyond repair because of inadequate packaging, and I was unable to get a refund or replacement because of the ridiculously short return window. Customer service was unhelpful.
Debi M.
Sending back. Does not even keep warm
Response from RestaurantwareMar 14, 2022
Thank you for your feedback. We apologize for the inconvenience you've experienced. Please feel free to reach out to our customer service team via phone at 800-851-9273 or via email at [email protected] for further assistance.
Amie V.
3rd time ordering lids that don't fit the cups, iv order the ones in says it fits
Response from RestaurantwareMar 14, 2022
Thank you for your feedback. We apologize for the inconvenience you've experienced. Please feel free to reach out to our customer service team via phone at 800-851-9273 or via email at [email protected] for further assistance.
David B.
I ordered the 18oz mason jar mugs with handles and received 16oz mason jar mugs with handles. Very disappointed
Response from RestaurantwareMar 10, 2022
Thank you for your feedback. We apologize for the inconvenience you've experienced. Please feel free to reach out to our customer service team via phone at 800-851-9273 or via email at [email protected] for further assistance.